Maria Maristany
st. petersburg
Summary
Dynamic professional with a proven track record in enhancing guest experiences at Great Explorations Children's Museum. Skilled in inventory monitoring and relationship building, I excel in delivering personalized service and streamlining operations. Committed to fostering teamwork and improving service delivery, I also bring strong communication skills and a customer-focused approach to every role.
Overview
3
3
years of professional experience
Work History
Student Assistant
St. Petersburg College
10.2024 - Current
- Assisted patrons with locating and utilizing library resources effectively.
- Managed check-outs and returns, ensuring accurate record-keeping of materials.
- Collaborated with staff to enhance user experience through improved service delivery.
- Coordinated study room reservations and monitored library spaces to ensure a quiet and conducive environment for study.
- Participated in training sessions to stay current on library policies, procedures, and technologies, continually improving job performance.
Guest Experience
Great Explorations Children's Museum
06.2022 - Current
- Boosted the overall guest experience with thorough knowledge of the museum and local attractions.
- Streamlined check-in and check-out processes for increased efficiency and improved guest experience.
- Enhanced overall guest experience by providing personalized service and addressing individual needs.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Maintained a clean and welcoming lobby area, enhancing overall guest experience upon arrival.
- Monitored inventory of merchandise and supplies, ensuring availability for daily operations, without disruption.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed lasting relationships with regular customers, fostering loyalty and enhancing overall guest experience.
Group Leader
Project Morry
06.2025 - 07.2025
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Facilitated engaging activities promoting teamwork and cooperation among campers.
- Monitored camper behavior, providing guidance and conflict resolution as needed.
- Provided first aid support in emergencies, demonstrating quick decision-making skills.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Education
Associate of Arts - Human And Behavioural Studies
St. Petersburg College
Clearwater, FL05-2026
High School Diploma -
Keswick Christian School
Seminole, FL05-2023
Skills
- Inventory monitoring
- High-volume call management
- Data organization
- Guest experience enhancement
- Communication skills
- Customer service
- Cash handling
- Exceptional telephone etiquette
- Relationship building
- Staff training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Community Cleanup
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Avid Reader
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Group Leader
Project Morry
06.2025 - 07.2025
Student Assistant
St. Petersburg College
10.2024 - Current
Guest Experience
Great Explorations Children's Museum
06.2022 - Current
Associate of Arts - Human And Behavioural Studies
St. Petersburg College
High School Diploma -
Keswick Christian School