Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hobbies
References
Hobbies
References
AdministrativeAssistant

Maria Martinez

Watsonville,CA

Summary

Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for difficult cases. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Housing Stabilization Case Worker

Families In Transition
Watsonville, CA
02.2022 - Current
  • Assessed needs of each client and recommended appropriate services and resources.
  • Maintained high level of client confidentiality, following strict guidelines and recommendations.
  • Offered support and direction to families and coordinated with court system and other community agencies for treatment.
  • Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.

Administrative Assistant

Rivas Party Rentals
Watsonville, CA
06.2016 - Current
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Greet visitors or callers and handle their inquiries or direct them to appropriate persons according to their needs
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
  • Order and dispense supplies.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Handled client correspondence and tracked records to foster office efficiency.

Cashier

La Bonita Thrift Store
Watsonville, CA
03.2020 - 02.2022
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Answer customers' questions, and provide information on procedures or policies.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

General Labor Worker

Ramco Enterprise
Watsonville, CA
06.2016 - 04.2019
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Adhered to company policies, safety procedures and performance standards.
  • Used shovels or heavy equipment to move different materials based on job needs.

Retail Salesperson

The Children's Place
Salinas, CA
11.2017 - 12.2017
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Helped customers complete purchases, locate items and join reward programs.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Greeted customers and helped with product questions, selections and purchases.

Stock Associate

DD's Discount Store
Salinas, CA
06.2017 - 12.2017
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions and provided detailed product information.

Waitress

Tran Noodle
Watsonville, CA
01.2017 - 05.2017
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Take orders from patrons for food or beverages.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Clean tables or counters after patrons have finished dining.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.

Chef

Wienerschnitzel
Watsonville, CA
10.2015 - 04.2016
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
  • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Season and cook food according to recipes or personal judgment and experience.
  • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.

Cashier

Weinerschnitzel
Watsonville, CA
10.2015 - 04.2016
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Ride Operator

Seaside Company
Santa Cruz, CA
03.2015 - 07.2015
  • Provide information about facilities, entertainment options, and rules and regulations.
  • Direct patrons to rides, seats, or attractions.
  • Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons
  • Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas
  • Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals
  • Fasten safety devices for patrons, or provide them with directions for fastening devices.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.

Education

Some College (No Degree) - Criminal Justice Sociology

Hartnell College
Salinas, CA

Some College (No Degree) - Sociology

Grand Canyon University
Phoenix, AZ

Skills

  • Reading Comprehension
  • Social Perceptiveness
  • Individual Service Plans
  • Emotional Support
  • Case Notes
  • Job Readiness
  • Status Updates
  • Google Drive
  • Document and File Management
  • Judgment and Decision-Making
  • Spanish Interpreting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Housing Stabilization Case Worker

Families In Transition
02.2022 - Current

Cashier

La Bonita Thrift Store
03.2020 - 02.2022

Retail Salesperson

The Children's Place
11.2017 - 12.2017

Stock Associate

DD's Discount Store
06.2017 - 12.2017

Waitress

Tran Noodle
01.2017 - 05.2017

Administrative Assistant

Rivas Party Rentals
06.2016 - Current

General Labor Worker

Ramco Enterprise
06.2016 - 04.2019

Chef

Wienerschnitzel
10.2015 - 04.2016

Cashier

Weinerschnitzel
10.2015 - 04.2016

Ride Operator

Seaside Company
03.2015 - 07.2015

Some College (No Degree) - Criminal Justice Sociology

Hartnell College

Some College (No Degree) - Sociology

Grand Canyon University

Hobbies

  • Reading
  • Baking
  • Cooking
  • Anime

References

  • Juanita Corrales, Owner Of La Bonita Thrift Store, La Bonita Thrift Store
    (213) 705-4509 - Labonitathriftstore@gmail.com - Boss
  • Irma Rivas, Owner, Rivas Party Rentals
    (831) 331-7934 - Irmarivas240@gmail.com - Boss
  • Linda Gileta, Lead Caregiver, Loyal Source Government
    (209) 628-5277 - lgileta2012@gmail.com - Acquaintance

Hobbies

  • Reading
  • Baking
  • Cooking
  • Anime

References

  • Juanita Corrales, Owner Of La Bonita Thrift Store, La Bonita Thrift Store
    (213) 705-4509 - Labonitathriftstore@gmail.com - Boss
  • Irma Rivas, Owner, Rivas Party Rentals
    (831) 331-7934 - Irmarivas240@gmail.com - Boss
  • Linda Gileta, Lead Caregiver, Loyal Source Government
    (209) 628-5277 - lgileta2012@gmail.com - Acquaintance

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