MARIA MARTINEZ
Bakersfield,US
Summary
I'm a dedicated associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. I'm a strong communicator focused on delivering outstanding customer care. Every job I've worked for I taken serious and very professional. I'm ready for new experiences and new changes with any job careers I may find.
Overview
11
11
years of professional experience
Work History
Deli / Bakery
Walmart
5037 E Brundage
11.2022 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Trained and supervised new employees on bakery operations and procedures.
- Developed loyal customer relationships through knowledgeable assistance with specialty products such as cheeses, meats, and prepared foods.
- Improved deli operation speed without compromising on quality ensuring quick service even during high-demand periods.
- Provided training and mentorship to new hires, fostering strong teamwork within the deli department.
- Contributed to positive company culture by demonstrating excellent communication skills and a proactive attitude toward problemsolving.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Warehouse Associate
Natalia
Shafter, US
08.2021 - 10.2021
- Decision making skills, Cleaning methods, Excellent oral and written communication, Multi-Task Management, Organized, Customer satisfaction, Counted and stocked merchandise according to the inventory control log's instructions
- Carefully organized boxes and balanced weight on product pallets for optimal storage and shipment
- Kept an eye on things
- Labeled prices, labels on merchandise
- Communicated with my co-workers on how they learned quicker ways to help improve myself.
CAPK FoodBank
Community Action Partnership of Kern Food Bank
Bakersfield, CA
11.2019 - 09.2020
- Inventory, Counted, Stacked, Organized produce, Cleaned, Operated a jack pallet to move heavy products, Volunteered in donations out of town and in town, Volunteered in giving to others in need
Housekeeper
Virgil Miller
Bakersfield, CA
12.2013 - 06.2017
- Removed bed sheets and towels from rooms and used pre-treater prior to washing to restore all linens to pristine condition
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
- Removed waste paper and other trash from premises to designated area
- Interacted with guests in a positive manner when performing daily job tasks
- Picked up trash to keep the parking lot and garden areas free of debris
- Gathered trash and relocated garbage cans from kitchen areas to garbage collection stations
- Cleaned and stocked [5] rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items
- Used a cloth to dust picture frames and wall hangings
- Cleaned the walls, carpets, and light fixtures on the spot
- Did a thorough cleaning of the walls, windows, shades, and curtains
- Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me
- Am responsible for keeping the environment clean, sanitary, comfortable, and orderly
- Completed laundry services, paying close attention to the needs of various items, such as hand washing and dry cleaning
- Completed laundry services, including hand-washing and dry cleaning, with special attention to care instructions
- Moved beds, sofas, and [Type] furniture out of the way to clean baseboards and dust out hard-to-reach areas.
Education
High School -
Mira Monte High School
Bakersfield, CA01.2018
Skills
- Fast and quick learner
- Second language (Spanish)
- Team Player
- Multitasking
- Food Safety Compliance
- Computer Skills
- Customer Service
- Team Leadership
- Problem Resolution
- Professional and Courteous
- Work Planning and Prioritization
- Goal Setting
- Good Judgment
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Deli / Bakery
Walmart
11.2022 - Current
Warehouse Associate
Natalia
08.2021 - 10.2021
CAPK FoodBank
Community Action Partnership of Kern Food Bank
11.2019 - 09.2020
Housekeeper
Virgil Miller
12.2013 - 06.2017
High School -
Mira Monte High School