Summary
Overview
Work History
Education
Skills
Timeline
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Maria Martinez

Port Saint Lucie,FL

Summary

Dynamic and compassionate Mobile Phlebotomist with strong venipuncture skills at AHA, enhancing patient satisfaction through effective communication and efficient blood collection techniques. Proven ability to multitask and manage time effectively, reducing wait times and fostering trust with diverse patient populations. Bilingual, committed to delivering exceptional care and maintaining high standards of accuracy.

Overview

9
9
years of professional experience

Work History

Mobile Phlebotomist

AHA
05.2021 - Current
  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Fostered positive relationships with clients, generating repeat business through excellent customer service.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
  • Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
  • Assisted in the development and implementation of new protocols to improve overall efficiency and effectiveness of mobile phlebotomy services.
  • Supported quality assurance initiatives through consistent adherence to established protocols during all aspects of the phlebotomy process.
  • Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
  • Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
  • Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Mitigated risks associated with improper specimen handling or contamination through thorough attention to detail during blood draw procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Acted as a liaison between patients, healthcare providers, and laboratory staff by effectively communicating relevant information regarding test results or special requests.
  • Contributed to team success by collaborating with healthcare professionals on special projects or assignments as needed.
  • Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
  • Continuously updated knowledge in the field of phlebotomy through ongoing educational opportunities such as workshops or conferences.
  • Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Conducted venipuncture and other CT procedures.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Verified patients' identification for proper sample collection.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified proper storage and transportation of specimens to laboratories.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Reviewed and processed requisitions for laboratory tests.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Participated in quality assurance and competency assessment initiatives.
  • Assisted in training and onboarding new phlebotomists.
  • Provided guidance and support to laboratory personnel.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.

Phlebotomist

IRL
09.2019 - 05.2021
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Reduced patient wait times by implementing effective appointment scheduling system.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Organized daily work based on collection priority.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Reviewed and processed requisitions for laboratory tests.
  • Assisted in training and onboarding new phlebotomists.
  • Provided guidance and support to laboratory personnel.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.

Polysomnographic Technologist

Cleveland Clinic IndianRiver Hospital
11.2015 - 04.2020
  • Followed “lights on” procedures to verify integrity of collected data.
  • Prepared detailed reports of findings and offered insights to aid in diagnosis of disorders.
  • Documented routine observations to facilitate scoring and interpretation of polysomnographic results.
  • Streamlined documentation processes, resulting in increased efficiency within the department.
  • Educated patients on the importance of proper sleep hygiene, leading to improved overall health.
  • Contributed to a strong culture of collaboration and continuous improvement within the sleep center, elevating overall standards of care for patients accessing our services.
  • Maintained the accuracy and quality of polysomnographic recordings by calibrating equipment regularly.
  • Reduced patient anxiety during sleep tests by providing clear explanations and answering questions thoroughly.
  • Used [Software] to generate accurate reports by tabulating sleep, wake and clinical event data.
  • Facilitated positive patient experiences, consistently receiving high satisfaction ratings from those undergoing testing procedures at our facility.
  • Entered data and findings into patients' medical history files using [Software].
  • Selected and calibrated appropriate equipment for testing to make adjustments and verify proper functioning.
  • Collaborated with interdisciplinary teams to optimize patient care outcomes related to sleep disorders.
  • Continuously enhanced professional expertise through ongoing training and education in new technologies and methodologies related to polysomnography.
  • Studied polysomnograms to recognize abnormal respiratory patterns and arrhythmias.
  • Operated and performed routine maintenance on medical equipment such as [Type] and [Type].
  • Operated closed-circuit television cameras to record patient sleep activities and observe patient during tests.
  • Managed multiple patients simultaneously, prioritizing tasks based on acuity levels.
  • Collected and analyzed patient information to identify and meet patient-specific mental and physical limitations.
  • Assisted physicians in the development of treatment plans for patients with sleep disorders.
  • Supported diagnostic decision-making by accurately identifying various stages of sleep throughout study recordings.
  • Optimized equipment functionality through routine maintenance and troubleshooting issues as they arose during testing procedures.
  • Monitored study-tracing quality to achieve artifact-free signals.
  • Expanded clinical knowledge base through regular attendance at conferences and workshops focused on advancements within the field of polysomnography technology.
  • Improved patient care by conducting comprehensive sleep studies and analyzing data for diagnosis.
  • Mentored junior technologists as they entered the profession, sharing valuable insights gleaned from years spent working in the field.
  • Recognized abnormal respiratory events during studies, alerting appropriate medical personnel if needed for intervention or consultation purposes.
  • Enhanced patient comfort during sleep studies by addressing individual needs and concerns.
  • Followed “lights out” procedures to establish baseline values such as heart rate and oxyhemoglobin saturation.
  • Developed strong relationships with referring providers, ensuring seamless coordination of care for patients requiring polysomnographic services.
  • Explained study procedures, findings and diagnoses to patients to promote understanding of disorders and recommended treatments.
  • Applied electrodes and sensors to patients for sleep studies.
  • Contributed to the success of a high-functioning sleep center through effective communication and teamwork.
  • Ensured compliance with facility policies and procedures, maintaining safety standards during all aspects of testing.
  • Operated polysomnography equipment to record electrical activity of brain waves and other physiological variables.
  • Monitored sleep study participants to measure and record patient data such as [Metric], [Metric] and [Metric].
  • Attached electrodes to patients using adhesives.
  • Monitored patients during tests or surgeries using electroencephalographs (EEG), evoked potential (EP) instruments or video recording equipment.
  • Managed team member work, oriented new employees and assigned tasks.
  • Updated electronic medical records with current patient data and physician notes.
  • Gathered, documented and tracked test results for physician interpretation.
  • Summarized technical data to assist physicians to diagnose brain, sleep or nervous system disorders.
  • Helped to complete procedures such as EEGs, PSGs and NCSs.
  • Managed busy schedule with over procedures every week.
  • Selected functional and original equipment to achieve program and neurosurgical objectives by performing thorough research.

Education

High School Diploma -

St. James Academy
Ft. Pierce, FL
01-2010

Skills

  • Multitasking efficiency
  • Time management
  • Venipuncture
  • Blood collection techniques
  • Bilingual
  • Strong phlebotomy skills

Timeline

Mobile Phlebotomist

AHA
05.2021 - Current

Phlebotomist

IRL
09.2019 - 05.2021

Polysomnographic Technologist

Cleveland Clinic IndianRiver Hospital
11.2015 - 04.2020

High School Diploma -

St. James Academy

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Maria Martinez