Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Martinez

Carteret

Summary

Dynamic order entry specialist with a proven track record at Sterling Publishing, enhancing workflows and achieving high accuracy in customer orders. Skilled in SAP and committed to exceptional customer service, I consistently exceeded performance metrics while optimizing processes and facilitating training sessions to elevate team capabilities.

Experienced with order processing, ensuring timely and accurate order entry to maintain workflow efficiency. Utilizes strong communication skills to coordinate with various departments and resolve any issues promptly. Knowledge of inventory management systems and customer service principles to support operational goals.

Overview

22
22
years of professional experience

Work History

Order Entry

Sterling Publishing
06.2002 - 11.2024
  • Optimized order entry procedures for reduced errors and increased overall accuracy.
  • Facilitated group workshops and one-on-one coaching sessions focused on Cerner navigation techniques, documentation best practices, and order entry management.
  • Contributed to departmental goals by consistently meeting or exceeding daily performance metrics for order entry speed and accuracy.
  • Optimized order entry workflows by identifying potential bottlenecks, proposing solutions, and working closely with management to implement changes.

Education

Certificate of Technical Studies - E-Commerce

Katherine Gibbs
Piscataway, NJ
03-2002

High School Diploma -

Carteret High School
Carteret NJ
09-2001

Skills

  • Work order entry
  • SAP work order entry
  • Direct Order Entry
  • Customer Orders
  • Repair Work Orders
  • Expediting Orders
  • Customer service
  • Payment processing
  • Order processing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Order Entry

Sterling Publishing
06.2002 - 11.2024

Certificate of Technical Studies - E-Commerce

Katherine Gibbs

High School Diploma -

Carteret High School