Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Martinez

Arvin,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Food Service Worker

Kern Medical Center
Bakersfield, CA
07.2022 - Current
  • Prepared and served meals in accordance with dietary guidelines.
  • Maintained cleanliness and organization in food service areas.
  • Operated kitchen equipment safely and efficiently during food preparation.
  • Collaborated with team members to ensure smooth service operations.
  • Followed safety protocols to prevent foodborne illnesses and accidents.
  • Monitored food temperature to ensure compliance with health standards.
  • Served meals to customers in a friendly and courteous manner.
  • Operated cash register to process cash, check, and credit card transactions.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed variety of duties related to food service.
  • Set up, restocked and cleaned dining areas.

Manager

Wetzel's Pretzels
Bakersfield, CA
08.2014 - 07.2021
  • Supervised daily operations and ensured adherence to company policies.
  • Managed inventory control and ordered supplies to maintain stock levels.
  • Trained and mentored staff in customer service and food safety practices.
  • Coordinated employee schedules to optimize labor efficiency during peak hours.
  • Implemented training programs for new hires to enhance team performance.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Oversaw cash handling procedures and maintained accurate financial records.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Managed team of 10-15 employees in fast-paced environment.

Manager

Western Dental
Oxnard, CA
09.2009 - 10.2010
  • Supervised daily operations and staff performance in a dental practice.
  • Coordinated patient scheduling and appointment management for optimal workflow.
  • Trained new team members on customer service protocols and office procedures.
  • Developed staff schedules to maintain adequate coverage during peak hours.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Supervisor

KFC
Oxnard, CA
03.1997 - 01.2002
  • Operated machinery and equipment to facilitate production processes.
  • Collaborated with team members to maintain a safe work environment.
  • Monitored inventory levels and reported shortages to management.
  • Assisted in training new crew members on operational procedures.
  • Conducted quality checks to ensure product standards were met.
  • Supervised team members to ensure efficient food preparation and service.
  • Managed inventory levels to maintain stock for daily operations.
  • Trained new employees on company policies and procedures.
  • Resolved customer complaints to enhance dining experiences.

Team Member

Burger King
Oxnard, CA
04.1998 - 10.1999
  • Prepared food items following company standards and procedures.
  • Operated kitchen equipment to efficiently cook and assemble meals.
  • Maintained cleanliness and organization of workstations during shifts.
  • Provided excellent customer service by taking orders and addressing inquiries.
  • Handled cash register transactions accurately and efficiently.
  • Followed safety guidelines to maintain a safe working environment.
  • Stocked supplies and ingredients to facilitate ongoing food preparation tasks.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.

Education

Hueneme High School
Oxnard, CA

Skills

  • Inventory management
  • Employee training
  • Customer service
  • Financial reporting
  • Schedule coordination
  • Quality assurance
  • Team leadership
  • Shift scheduling
  • Documentation and reporting

Certification

Graduated from medical school in 2004 as a medical assistant

Languages

English
Professional
Spanish
Professional

Timeline

Food Service Worker

Kern Medical Center
07.2022 - Current

Manager

Wetzel's Pretzels
08.2014 - 07.2021

Manager

Western Dental
09.2009 - 10.2010

Team Member

Burger King
04.1998 - 10.1999

Supervisor

KFC
03.1997 - 01.2002

Hueneme High School

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