Maria Martinez

Bilingual medical office professional with over 20 years of experience in patient scheduling, front desk operations, and call management in fast paced healthcare settings. Skilled at delivering excellent customer service to diverse patient population in both English and Spanish, while ensuring accuracy,efficiency, and compliance with HIPAA standards. probability to manage high volume calls and maintain confidentiality. Strong team collaborator with excellent problem solving skills. Organized and dependable candidate with successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in scheduling, insurance verification, patient intake , and medical record management.