MARIA B. MARTINEZ
Spring
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RMA Case Manager
Catholic Charities Archdiocese of Galveston
02.2024 - 02.2025
- Ensure enrollment of all eligible Refugee Resettlement clients in the Refugee Medical Assistance (RMA) Program.
- Performing through Intake/assessment and provide up to date services.
- Maintain records of clients’ documents and other required documents.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Medical Coordinator
Catholic Charities of The Archdiocese of Galveston-Houston
03.2022 - 01.2024
- Provided personalized care and delivery medical services that uphold program policies and procedures; in accordance with licensure, client's rights, medical concerns, and age-appropriate environment in place.
- Responsible for coordination and delivery of medical services to unaccompanied children.
- Ensured all clients receive initial medical examination.
- Responsible for updating the client's file records and the ORR portal corresponding medical assessments, follow up appointments, and all medical services.
- Assisted with the daily medical activities, transportation, medication log, monitoring Medication Administration Records (MAR / Prescription and Over the Counter Medication) and administer medications according doctor's indications.
- Processed meticulous documentation related to prior authorizations and insurance referrals (TARs, and other authorizations related with medical, dental, and pharmacy services.)
- Always ensured the safety and security of all children in care.
- Provided quality care and supervision to clients in accordance with ORR and TDFPS rules, program philosophy and procedures, and client rights.
- Filed medical records; make sure the information and medical files for each client are safe and kept confidential.
- Maintained accurate and updated documentation regarding biographical data, admission assessment, medical progress notes, Medication List, Medication Log, MARs, TARs, Sickness and Allergy Forms, Medical instructions and recommendations, medical summaries, Safety plans, SIRs, IRs, and other as needed.
- Followed ORR guidelines to assure compliance with HIPAA and patient confidentiality standards.
- Processed meticulous documentation related to prior authorizations and insurance referrals.
- Maintained records management system to process personnel information and produce reports.
- Communicated scheduling information, appointment details and health reminders via email.
Youth care worker/Medical Transport
Catholic Charities of The Archdiocese of Galveston-Houston
03.2021 - 03.2022
- Ensure client safety, responsible for the completion of daily documentation. Review of client activities that occurred while on my shift.
- Transported Clients for Covid vaccination or any other medical appointments.
- Assisted medical department with forms, documentation, appointments.
- Assisted Medical team Uploading documents to the UC portal /Health tab, recollected basic information for the IME. Take Vital signs, request TARs from Point Comfort Portal (PCU) as needed, prepare medical discharge records.
Eligibility Specialist
Catholic Charities of The Archdiocese of Galveston-Houston
09.2020 - 02.2021
- Assisted clients with documentation needed to receive financial assistance.
- Reviewed documents and sent them for review to supervisor.
- Assisted 738 families to receive over $885,600.
Education
High School Diploma -
Suizo Quetzaltenango
Guatemala10-2009
BBA - Business Administration
Esi School Management
Guatemala06-2026
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Active listening
- Documentation and reporting
- Relationship building
- Decision-making
- Positive attitude
- Documentation proficiency
- Case management tracking
LANGUAGES
Spanish: Native/ Bilingual
English: Professional
Certification
• Medical office Administration.
• Certified Medical Administrative Assistant.
• Certified Nurse Assistant.
• Microsoft certified
• Excel certified
Timeline
RMA Case Manager
Catholic Charities Archdiocese of Galveston
02.2024 - 02.2025
Medical Coordinator
Catholic Charities of The Archdiocese of Galveston-Houston
03.2022 - 01.2024
Youth care worker/Medical Transport
Catholic Charities of The Archdiocese of Galveston-Houston
03.2021 - 03.2022
Eligibility Specialist
Catholic Charities of The Archdiocese of Galveston-Houston
09.2020 - 02.2021
High School Diploma -
Suizo Quetzaltenango
BBA - Business Administration
Esi School Management
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