Maria Matthews

Provided a high-quality manicure including nail shaping, cuticle care, gel and classic polish application.Specialized in nail art and design, ensuring client satisfaction through personalized consultations and hygienic practices. Maintained a clean, organized workstation and stayed updated on trends, techniques, and product knowledge.

Counter manager for Dior Beauty.

I was leading the Dior counter within the Macy’s Cosmetics Department, overseeing a team of Beauty Advisors. My role was to centre around driving sales, cultivating customer relationships, and delivering a standout beauty experience through expert consultations and makeup application.

Managed front desk operations including client scheduling, check-ins, and inquiries. Provided exceptional customer service, maintained accurate client records, and supported daily studio operations. Oversaw inventory tracking, ensured a clean and organized environment, and assisted with marketing efforts and team coordination