Maria Mayfield
Summary
A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, with exceptional communication, analytical and organizational skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Floating Training Manager
Always Money
Pascagoula , MS
03.2018 - Current
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Travel to nearby stores in the district as needed.
- Ensure that each customer receives outstanding services by providing a friendly environment which includes greeting and acknowledging each customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Manage Always Money in a manner that will ensure maximum profitability and success.
- Aggressively find a way to create new loans while maintaining proper underwriting standards.
- Accurately complete applications to include calculation of income and ability to repay and updating of confidential customer information without error.
- Analyze and measure business trends. Development and implement plans to maximize loans and meet or exceed goals and objectives
- Have a local store marketing program in place to supplement corporate marketing agendas.
- Manage repossession of past due title vehicles and dispose of such as required in a profitable manner.
- Ensure compliance on all polices and procedures.
- Maintain an environment free of harassment and other inappropriate behaviors.
- Guard all customer confidential information against errors, miscalculations, and incorrect dissemination of their data.
- Control bad debt through 100% execution of positive collection practices.
Manager
Approved Cash
Pascagoula , MS
05.2016 - 03.2018
- Ability to always remain professional and courteous with customers.
- Expand store traffic and optimize profitability.
- Meet sales goals.
- Ensure High level of customer satisfaction through excellent customer service.
- Supervise office staff and deal with issues that arise from staff or customers(complaints).
- Ensure compliance with company policy procedures and reporting of branch figures to corporate office for accounting purposes.
- Maintain cash drawer accuracy, security, and ensure proper handling of office deposits.
- Minimize delinquency through collection activities by utilizing telephone, mail, and home visits.
Rehabilitation Aide
Gulf Coast Rehabilitation
Ocean Springs , MS
07.2010 - 05.2016
- Assist the PT/OT in delivery of treatment interventions by preparing the work area and setting up equipment.
- Assisting with treatment strategies under direct supervision of the therapist and clean up treatment area.
- Assisting with front office day to day business operations such as filing, scheduling patient appointments, registering patients at the initial visit, setting up patient charts, making spreadsheets, transcription dictation, and answering the phone.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
Speech Language and Pathologist Aide
Judy Hearne Speech And Language Pathologist
Ocean Springs , MS
08.2015 - 11.2015
- Performed clerical duties to prepare therapy materials and schedule exercises and activities.
- Maintained clean and safe work area and adhered to safety standards to provide nurturing environment for patients to thrive.
- Supported, identified, and celebrated developmental milestones to enhance relationship with patient.
- Assisted speech-language pathologists to remediate or develop speech and language skills.
- Performed support duties such as preparing materials, keeping records, and scheduling activities.
- Implemented treatment plans or protocols as directed by speech-language pathologists.
Education
Associate Degree In Science - Human Services
Mississippi Gulf Coast Community College
Gautier, 05.2012
Associate Degree In Arts -
Mississippi Gulf Coast Community College
Gautier, MS05.2012
High School Diploma -
Ocean Springs High School
Ocean Springs, MS05.2009
Skills
- Supervisor Skills Training
- New Employee Training
- Excellent communicator and interpersonal skills
- Problem solver
- Active listener
- Great at multitasking
- Able to work in a fast pace environment
- Quick learner
- Patient
- Pays great attention to detail
- Computer literacy
- Time management
- Strong organizer
- Team player
- Creative
- Adaptability
- Marketing
- Critical thinker
- Flexible
- P&L knowledge
- Financial industry experience
Certification
- CNP - Certified Notary Public
Timeline
Floating Training Manager
Always Money
03.2018 - Current
Manager
Approved Cash
05.2016 - 03.2018
Speech Language and Pathologist Aide
Judy Hearne Speech And Language Pathologist
08.2015 - 11.2015
Rehabilitation Aide
Gulf Coast Rehabilitation
07.2010 - 05.2016
Associate Degree In Science - Human Services
Mississippi Gulf Coast Community College
Associate Degree In Arts -
Mississippi Gulf Coast Community College
High School Diploma -
Ocean Springs High School
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