Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maria McDonald

Mount Pleasant,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable candidate enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Reliable employee seeking a Casino Dealer position. Offering excellent communication and good judgment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Valley Community Services
03.2011 - Current
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted with daily living activities, running errands and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Sales Associate

Hallmark
08.2006 - 07.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.

Student Communication Specialist

Carlow College
09.2010 - 05.2011
  • Developed campaigns to increase public awareness of company and engage customers.
  • Cultivated and maintained strong relationships with media outlets.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Provided administrative support to senior team members.
  • Gathered information on customer opinions and adjusted plans to capitalize on current trends.

Education

Associate of Arts - Psychology

Westmoreland County Community College
Youngwood, PA

Skills

  • Service Documentation
  • Attentive to People
  • Developmental Disabilities
  • Emergency Situations
  • First Aid Certification
  • Developing Client Trust
  • Reading Comprehension
  • Project Requirements
  • Behavior Redirection
  • Computerized Time Management Systems
  • Accurate in Following Orders
  • Accurate Documenting
  • Creative Thinking
  • Multi Tasking
  • Strong Work Ethic
  • Punctual and Responsible
  • Positive Personality
  • Quick learner
  • Attention to Detail

Certification

Adult CPR/AED and first aid

Timeline

Direct Support Professional

Valley Community Services
03.2011 - Current

Student Communication Specialist

Carlow College
09.2010 - 05.2011

Sales Associate

Hallmark
08.2006 - 07.2011

Associate of Arts - Psychology

Westmoreland County Community College

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Maria McDonald