MARIA McWILLIAMS
Chicago,IL
Summary
Certified Medical Assistant with hands-on experience coordinating clinical and administrative workflow for a busy gastroenterology practice. Supporting nine providers through patient intake, EMR charting, MyChart communication, referrals, appointments, and follow-up care to help keep schedules, records, and patient needs moving efficiently.
Overview
1
1
Certification
7
7
years of professional experience
Work History
CERTIFIED MEDICAL ASSISTANT
Duly Health and Care
Schaumburg, IL
09.2025 - Current
- Roomed patients, documented chief complaints, vital signs, current medications, and patient history in an electronic medical record to ensure accurate and comprehensive patient records.
- Coordinated GI procedures, referrals, appointments, and follow-up care in collaboration with physicians, NPs, PAs, nurses, and schedulers to enhance patient care continuity.
- Communicated with patients by phone and through MyChart about appointments, results, instructions, follow-up needs, and other care questions.
- Supported team of 9 healthcare providers in fast-paced gastroenterology setting, handling clinical and administrative tasks.
- Reviewed and processed incoming faxes, efficiently routing clinical information and documentation to appropriate staff to maintain workflow integrity.
HOME HEALTH AIDE
Healthcare Plus
Chicago, IL
01.2025 - 12.2025
- Provide in-home healthcare services that promote patient safety, independence, comfort, and continuity of care.
- Assist clients with activities of daily living, including dressing, grooming, feeding, cleaning, and mobility-related needs.
- Assessed client needs and coordinated community resources to enhance overall well-being.
- Accompanied clients to appointments and activities, providing transportation, assistance, and companionship to ensure comfort and engagement.
- Established trusting rapport with patients to promote quality care and enhance patient experience.
COORDINATOR
Windy City Home Repair
Chicago, IL
11.2022 - 11.2023
- Coordinated administrative tasks including appointment scheduling, document organization, estimates, invoices, and client communication to enhance operational efficiency.
- Updated clients and supervisors on project status, scheduling, and scope changes to ensure alignment and timely execution.
- Developed and managed engaging content for Facebook, Craigslist, TikTok, and Instagram to increase brand visibility and audience engagement.
LEAD BARTENDER/SERVER
Park Ridge Country Club
Park Ridge, IL
04.2020 - 02.2022
- Created innovative cocktails and beverages based on item availability and seasonal interest to enhance menu offerings and customer experience.
- Used extensive knowledge of beer, wine, and spirits to make informed recommendations to members.
- Managed inventory and completed requisitions to ensure timely restocking and prevent supply shortages.
- Trained new bartenders in beverage preparation, sanitation protocols, and daily operations to ensure compliance and operational efficiency.
Education
Certificate - Certified Clinical Medical Assistant (CCMA)
Chicago School of Phlebotomy
Chicago, IL06-2025
Bachelor of Science - Forensic Studies
Florida Gulf Coast University
Fort Myers, FL05-2020
Skills
- EMR Documentation
- Records management
- Venipuncture
- ECGs
- Specimen processing
- HIPAA Compliance
- Appointment coordination
- Team Collaboration
Certification
- Certified Clinical Medical Assistant (CCMA) — National Healthcare Association
- Basic Life Support (CPR and AED) — American Heart Association
Timeline
CERTIFIED MEDICAL ASSISTANT
Duly Health and Care
09.2025 - Current
HOME HEALTH AIDE
Healthcare Plus
01.2025 - 12.2025
COORDINATOR
Windy City Home Repair
11.2022 - 11.2023
LEAD BARTENDER/SERVER
Park Ridge Country Club
04.2020 - 02.2022
Certificate - Certified Clinical Medical Assistant (CCMA)
Chicago School of Phlebotomy
Bachelor of Science - Forensic Studies
Florida Gulf Coast University