Maria Medrano
Fresno,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Processor
Edu Document Suppport
02.2020 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
Owner/Operator
Lammour Boutique
01.2018 - 01.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
Associate of Arts - Social Work
Rio Hondo College
Whittier, CA06.2024
Skills
Bilingual (Spanish)
Time management
Exceptional customer service
Self-motivated, highly organized, and detail-oriented
Certification
- [Area of certification] Training - [Timeframe]
Languages
Spanish
Native or Bilingual
Timeline
Processor
Edu Document Suppport
02.2020 - Current
Owner/Operator
Lammour Boutique
01.2018 - 01.2020
Associate of Arts - Social Work
Rio Hondo College