Maria Mendez
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position in a established growing company. Excellent communication skills, with a willingness to learn. Detail-oriented Accounting Assistant offers several years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Ready to help team achieve company goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
Work History
Detention Officer
The Geo Group Inc. Adelanto Detention Facility
07.2021 - 08.2024
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Maintained order during meal times and recreational periods by enforcing rules consistently and addressing any instances of rule violations promptly.
- Provided support to mental health professionals during crisis interventions involving inmates experiencing emotional distress or behavioral issues.
- Reduced the risk of security breaches by maintaining strict adherence to established protocols and procedures.
- Assisted in the timely resolution of inmate grievances by documenting issues and forwarding them to appropriate personnel for further review.
- Enhanced overall operational efficiency within the detention facility through continuous training on new policies, technology updates, and industry best practices.
- Improved communication among staff by participating in daily shift briefings, sharing pertinent information regarding inmate activities and concerns.
- Promoted a safe environment for both inmates and staff through consistent monitoring of detention facility activity via surveillance cameras and regular patrols.
- Prevented potential incidents by identifying warning signs of escalating tensions among inmates through constant observation and active listening skills.
- Enhanced inmate safety by conducting thorough and regular cell searches for contraband items.
- Responded promptly to emergency situations and provided medical aid.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Regularly conducted security and sanitation checks.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Processed visitors and attorneys arriving to see prisoners.
- Enforced rules and regulations to maintain order among inmates.
Detainee Account Clerk
The Geo Group Inc. Adelanto Detention Facility
11.2017 - 07.2021
- Cashed out all detainees being deported and released.
- Prepare and bag all deposits on a daily basis.
- Charge all out going mail to detainees accounts.
- Process daily payroll for detainees.
- Applied mathematical abilities on a daily basis to calculate and check figures in all the accounting systems.
- Entered figures using 10-key calculator to add data quickly.
- Report and record all financial data to ledgers and journals..
- Update all excel spreadsheets.
- Reconciled all my daily deposits and all the money that was used to cash out detainees daily.
- Answer all incoming calls and direct them to the correct department.
- Answer all detainee kites.
- Help Lieutenants, Sergeants and any other Admin with question or reports.
- Process Commissary bubble sheets for detainees orders.
- Worked with vendors and management to resolve issues quickly.
Traffic Clerk
California Traffic School Institute
11.2014 - 10.2016
- Signed defendants up for Traffic School.
- Process payments for defendants cases.
- Schedule appointments for defendants to see the judge.
- Set up payments plans for defendants.
- Scan all documents into the new system
- Send out letter requesting information for cases.
- Answer phones
- Reconcile and balance all my payments at the end of every day.
- Run daily reports for Traffic school completion certificates.
- Update all spreadsheets daily.
Cashier
El Super Market
03.2014 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Account Clerk
San Bernardino Superior Court
05.2005 - 12.2012
- Applied mathematical abilities on a daily basis to process and apply payments to defendants cases.
- Reconcile all my deposits for the day and made sure everything balanced to my report.
- Entered figures using 10-key calculator to enter data quickly.
- Process credit card payments that came in over the phone through the collections department.
- Helped accounts payable and accounts receivable with invoices.
- Sent out letters to defendants requesting information or informing them of information on their cases.
- Send request to the judge in behave of the defendants.
- Report financial data and update all ledgers and journals.
- Provide clerical support to other departments, such as filing, copying, scanning and restocking supplies.
- Update all Excel spreadsheets to track financial data.
- Research cases to find defendants information.
- Process tax intercept checks and apply the money to the correct case.
- Provide clerical support to other departments, such as filing, copying, scanning and restocking supplies.
Education
No Degree - Clerical Occupation Certificate
Hesperia Alternative School
Hesperia, CA05.1998
High School Diploma -
Victorvalley High School
Victorville, CA06.1997
Skills
- Payment Processing
- Clerical Support
- Administrative Support
- Recordkeeping
- Data Processing
- Records Management
- Document Scanning
- Account Reconciliation
- General Ledger Entries
- Journal updates
- Research and due diligence
- Attention to Detail
- Customer Service
- Microsoft Excel
- Data Entry
- Data inputting
- Discrepancy Research
- Time Management
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Detention Officer
The Geo Group Inc. Adelanto Detention Facility
07.2021 - 08.2024
Detainee Account Clerk
The Geo Group Inc. Adelanto Detention Facility
11.2017 - 07.2021
Traffic Clerk
California Traffic School Institute
11.2014 - 10.2016
Cashier
El Super Market
03.2014 - 12.2014
Account Clerk
San Bernardino Superior Court
05.2005 - 12.2012
No Degree - Clerical Occupation Certificate
Hesperia Alternative School
High School Diploma -
Victorvalley High School
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