Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline

Maria Mewing-Holbein

General Management
Winston-Salem,NC
Never ruin an apology with an excuse
Benjamin Franklin

Summary

Self-starting Manager focused on successful team building, brand enhancement, cost-savings and operational improvements without impacting quality of products and services. Reliable team player committed to building high-quality results. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Motivated to grow and continue life-long learning.

Overview

23
23
years of professional experience

Work History

Janitorial Operations Manager

The Budd Group
Winston-Salem, NC
01.2021 - Current
  • Established positive and effective communication among front line staff, facility client, and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices amongst 30+ front line employees.
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics with TeamTask.
  • Increased storeroom compliance for Joint Commission Accreditation in 90% of Atrium accounts and 80% of General Janitorial accounts.
  • Introduced initial rollout of TeamTask tablets to Atrium sites.

Business Owner/Operator

The Dust Masters Cleaning, LLC
Winston-Salem, NC
09.2007 - 12.2021
  • Put together realistic budgets based upon costs and fees for successfully operating business, increasing revenue 10% each year.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals, including rapid response social media.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations, quality control and cost savings.
  • Led 100% of job posting, screening, hiring, training and staff scheduling to maintain positive customer service and quality delivery.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Employed prompt decision-making and in-depth research to resolve cleaning issues in specialty requests.
  • Monitored staff performance, business metrics, proposals, invoicing and payments via Housecall Pro application (mobile & desktop)
  • Trained and motivated employees to perform daily business functions

Teaching Assistant

Hillsboro Christian School
Hillsborough, NH
08.2006 - 05.2007
  • Onsite staff for DVD based curriculum for fourth grade.
  • Graded assignments and tests, providing constructive feedback to students based on results.
  • Maintained engaging and respectful educational environment by promoting discipline and cooperation.
  • Maintained safety and security by overseeing students in recess environments.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Monitored student behavior in classes, and on field trips for unsafe or rule-breaking concerns.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Adminstrative Supervisor

Home Health And Hospice
Peterborough, NH
11.2000 - 08.2003
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Handled complaints, resolved issues, and made home visits.
  • Created successful work schedules for CNAs and Homemakers to maintain deadlines and fully staff clientele.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Collected, arranged, and input information into database system.
  • Monitored workflow to improve employee time management and increase productivity.
  • Promoted the agency at community events.

Program Manager

PLUS Company
Nashua, NH
1995 - 2000

Education

Bachelor of Science - Graphic Communications

Fitchburg State University, Fitchburg, MA
05.1991 - 05.1991

Skills

    Natural leader

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Interests

Dog/Animal rescue

Gardening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Janitorial Operations Manager - The Budd Group
01.2021 - Current
Business Owner/Operator - The Dust Masters Cleaning, LLC
09.2007 - 12.2021
Teaching Assistant - Hillsboro Christian School
08.2006 - 05.2007
Adminstrative Supervisor - Home Health And Hospice
11.2000 - 08.2003
Fitchburg State University - Bachelor of Science, Graphic Communications
05.1991 - 05.1991
Program Manager - PLUS Company
1995 - 2000

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Maria Mewing-HolbeinGeneral Management