Maria Miesner
Leeds,AL.
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
15
15
years of professional experience
Work History
Physical Therapy/MRI Receptionist
Orthosports Associates
06.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Completed all documentation to insurance for medical precertification for medical reviews/procedures.
Office Coordinator
Christ Health Center
02.2019 - Current
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Completed skilled administrative work to support all office staff and operational requirements.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Certified Medicaid Assister and help uninsured patients.
Universal Banker
BBVA Compass Bank
08.2017 - 02.2019
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and maintenance online banking.
- Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
- Balanced teller drawers and ATM cash.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Maintained friendly and professional customer interactions.
- Exceeded goals through effective task prioritization and great work ethic.
STORE MANAGER
TITLEMAX OF ALABAMA INC
06.2010 - 08.2017
- Entering customers information into the system and appraising vehicle for lending amount.
- Discuss contact in detail to customer to insure understanding of title lending.
- Auditing of all new and existing accounts for errors and accuracy.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Met budget targets by closely monitoring, tracking and controlling expenses.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Maintained positive customers service at all times.
Education
GENERAL DIPLOMA -
Leeds High School
Skills
- Focused to details
- Knowledgeable of Insurance Companies
- Task oriented and filing abilities
- Collections
- Team player/builder
- HIPAA compliance
- Patient confidentiality
- Office administration
- Insurance verification
- Appointment management
- Healthcare systems
Timeline
Physical Therapy/MRI Receptionist
Orthosports Associates
06.2021 - Current
Office Coordinator
Christ Health Center
02.2019 - Current
Universal Banker
BBVA Compass Bank
08.2017 - 02.2019
STORE MANAGER
TITLEMAX OF ALABAMA INC
06.2010 - 08.2017
GENERAL DIPLOMA -
Leeds High School
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