Summary
Overview
Work History
Education
Skills
Community Service
References
Languages
Timeline
Generic

MARIA MIKO

Mount Rainier,MD

Summary

Organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated success in meeting team goals by willingly taking on additional responsibilities. Proactive and adaptable individual who thrives in fast-paced environments and consistently delivers high-quality results. Committed to continuous learning and growth, always seeking opportunities to enhance skills and contribute to the success of the organization.

Overview

3
3
years of professional experience

Work History

Host/Restaurant Server

The Dubliner Restaurant
04.2023 - Current
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
  • Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints
  • Answered phone calls to take reservations and address guest questions and concerns
  • Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers
  • Built positive relationships with regulars to ensure their loyalty to the establishment
  • Conversed with members and guests in outgoing and friendly manner
  • Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment
  • Escorted guests to proper tables or offered open seating options in bar and patio areas
  • Trained new staff members on proper hosting etiquette and procedures
  • Stocked service areas with supplies to deliver faster service to guests
  • Helped bus tables and ran food to patrons during high-volume periods
  • Greeted guests in a friendly and professional manner, providing excellent customer service
  • Helped with seating arrangements, menu selections, and special requests of customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Digital Health Coach

GW Health Desk
07.2024 - 08.2024
  • Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
  • Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
  • Maintained records of clients' health progress and compared to health goals.
  • Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.

Teaching Assistant

Washington Leadership Academy
11.2022 - 02.2023
  • Provided individualized support to students who required additional help with understanding concepts or completing assignments
  • Developed positive relationships with students through individual interactions and recognition of accomplishments
  • Identified student challenges and discussed corrective actions with lead teacher
  • Helped to explain assignments and test instructions to boost student comprehension
  • Supported the lead teacher in delivering instruction
  • Assisted teachers in planning and delivering lessons to students, ensuring the curriculum was followed
  • Demonstrated strong organizational skills by managing student records, preparing materials for activities, and maintaining classroom supplies
  • Supervised small groups of students during independent work time while providing guidance on their academic tasks.

Volunteer

Latin American Youth Center
04.2021 - 09.2022
  • Grew ability to work independently while completing assigned tasks without direct supervision
  • Observed rules and safety regulations of organization while carrying out assigned tasks
  • Developed strong communication skills while providing customer service to visitors at volunteer center
  • Utilized problem-solving and organizational skills to manage multiple tasks simultaneously
  • Organized and assisted with events, activities and programs to drive outreach initiatives
  • Participated in community clean-up and enrichment projects
  • Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects
  • Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors
  • Organized and led recreational activities for children and youth.

Education

Bachelor of Science - Nursing

Trinity Washington University
Washington, DC
06.2028

High School Diploma -

Washington Leadership Academy PCs
Washington, DC
06.2024

Skills

  • Written Communication
  • Team player mentality
  • Guest Seating
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Calendar and Scheduling Software
  • Table Assignment Coordination
  • Effective Time Management
  • Professional Appearance
  • Effective Communication
  • Warm and Friendly
  • Reliable and Trustworthy
  • Detail Oriented
  • Table Bussing
  • Team Player
  • Guest Greeting and Seating

Community Service

Volunteer, Latin American Youth Center, Washington, DC, 04/2021, 09/2022, Grew ability to work independently while completing assigned tasks without direct supervision., Observed rules and safety regulations of organization while carrying out assigned tasks., Developed strong communication skills while providing customer service to visitors at volunteer center., Utilized problem-solving and organizational skills to manage multiple tasks simultaneously., Organized and assisted with events, activities and programs to drive outreach initiatives., Participated in community clean-up and enrichment projects., Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects., Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors., Organized and led recreational activities for children and youth.

References

References available upon request

Languages

Spanish
Native or Bilingual

Timeline

Digital Health Coach

GW Health Desk
07.2024 - 08.2024

Host/Restaurant Server

The Dubliner Restaurant
04.2023 - Current

Teaching Assistant

Washington Leadership Academy
11.2022 - 02.2023

Volunteer

Latin American Youth Center
04.2021 - 09.2022

Bachelor of Science - Nursing

Trinity Washington University

High School Diploma -

Washington Leadership Academy PCs

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MARIA MIKO