Job Search Status
Open to workDesired start date: Immediately
Open To Work
Maria Milla Chong
Hollywood,FL
Work Preference
Summary
Dedicated professional with extensive experience in customer service, strong communication skills, and keen attention to detail. Eager to embrace new learning opportunities that enhance professional skills while fulfilling job requirements. Seeking a customer service role that leverages effective communication to achieve company goals, with the flexibility to work independently or collaboratively from home due to physical conditions. Committed to delivering exceptional service and positively contributing to team dynamics.
Overview
6
6
years of professional experience
Work History
Head cashier
Home Depot
03.2024 - 08.2025
- Positioned cashiers, expedited price checks, and approved transactions.
- Monitored cash drawer amounts and maintained the checkout area.
- Listened to customer complaints and questions and referred them to the assistant manager when needed.
- Participated in training new cashiers and coaching and developing other cashiers.
Crew member
Dunkin Donuts
12.2021 - 01.2024
- Communicated clearly with the customers in a professional, friendly, and efficient manner.
- Prepared drinks and served food and provided excellent service to the clients.
- Kept the customers satisfied and handled their complaints and needs.
- Employed the use of POS system in the registers when interacting with the customers.
Dasher
Doordash
05.2023 - 07.2023
- Communicated clearly with the customers in a professional, friendly, and efficient manner.
- Prepared drinks and served food and provided excellent service to the clients.
- Kept the customers satisfied by handling their needs and complaints.
- Employed the use of POS system in the registers when interacting with the customers.
Crew member
Wendy’s
07.2019 - 07.2023
- Communicated clearly with the customers in a professional, friendly, and efficient manner using languages such as Spanish or English as it was needed to meet the job requirements.
- Prepared and served food and provided excellent service to the clients.
- Cleaned the areas where food where prepared or consumed.
- Kept customers in a satisfactory manner by handling complaints where the manager’s supervision was involved.
- Interacted with the clients to provide great customer service.
Cook
Peruviano Restaurant
08.2021 - 01.2023
- Communicated clearly with the customers in a professional, friendly, and efficient manner.
- Prepared and served food and provided excellent service to the clients.
- Kept the clients satisfied and handled their complaints and needs.
- Interacted with clients to get feedback on product quality and service levels.
Cleaner
The Wharf’s
11.2019 - 11.2019
- Cleaned the areas that need to be cleaned and changed the trash cans by constantly checking them.
- Communicated clearly in a professional, friendly, and efficient manner.
- Kept customers in a satisfactory manner by handling complaints where I was able to involve the manager supervision.
- Worked as a team where each one of us had positions located to supervise that the environment stayed cleaned as possible most of the time.
Education
No Degree - Health And Wellness
Broward College
Fort Lauderdale, FL08-2029
High School diploma -
South Broward High School
Hollywood, Florida06.2021
No Degree - High School Teaching
El Fundamento
Peru05-2019
Skills
- Fluent in English and Spanish
- Ability to respond and adapt to change
- Exceptional customer service
- Proficient in Microsoft Office (Word, Excel, and PowerPoint) and Outlook
- Problem-solving
- Assumes responsibility for job roles and accepts and provides constructive criticism
- Attention to detail and being precise to work assignments
- Ability to work in a team or independently
- Multitasking
- Ability to work in a fast-paced environment
- Keep a positive and professional attitude
- Ability to work in a stressful environment and take appropriate action
- Strong communication skills
- Ability to work under pressure
- Sales experience
- Customer service
- Positive attitude
- Store opening/closing procedures
- Time management strength
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Head cashier
Home Depot
03.2024 - 08.2025
Dasher
Doordash
05.2023 - 07.2023
Crew member
Dunkin Donuts
12.2021 - 01.2024
Cook
Peruviano Restaurant
08.2021 - 01.2023
Cleaner
The Wharf’s
11.2019 - 11.2019
Crew member
Wendy’s
07.2019 - 07.2023
No Degree - Health And Wellness
Broward College
High School diploma -
South Broward High School
No Degree - High School Teaching
El Fundamento
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