Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Miranda

Columbus

Summary

Dynamic and results-driven professional with a strong background in customer service and team management at McDonald's. Proven ability to enhance workplace efficiency through effective training and organization. Skilled in maintaining cleanliness and sanitation standards while fostering a positive team culture. Committed to delivering exceptional service and building lasting customer relationships.

Overview

6
6
years of professional experience

Work History

Kitchen Staff Member

Son Of Thurman
05.2022 - Current
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Crew Member/ Manager

Mcdonalds
05.2019 - 01.2024
  • Reduced employee turnover rate with effective training programs and regular performance evaluations.
  • Maintained a safe and clean work environment by enforcing strict adherence to company policies and health regulations.
  • Streamlined order processing procedures for increased speed of service without sacrificing quality or accuracy.
  • Established a culture of accountability within the team by setting clear expectations followed up with consistent feedback on individual performances.
  • Motivated staff to perform at peak efficiency and quality.

Seasonal Sales Associate

North Face
11.2019 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Columbus State Community College
Columbus, OH
05-2026

Skills

  • Organization and cleanliness
  • Customer service
  • Dedicated work ethic
  • Cleaning and sanitation
  • Heavy lifting
  • Time management
  • Problem-solving
  • Team contribution
  • Flexible and adaptable
  • communication

Timeline

Kitchen Staff Member

Son Of Thurman
05.2022 - Current

Seasonal Sales Associate

North Face
11.2019 - 01.2020

Crew Member/ Manager

Mcdonalds
05.2019 - 01.2024

High School Diploma -

Columbus State Community College

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