Summary
Overview
Work History
Education
Skills
Timeline
Certification
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
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MARIA MOLZAHN

MARIA MOLZAHN

Summary

Resourceful Registered Nurse committed to providing excellent care to patients of all ages. Expertise in performing admission assessments and discharges and participating in crisis interventions. Kind and caring professional with twelve years of experience monitoring treatment of patients diagnosed with disabilities, illnesses and distress.

Overview

13
13
years of professional experience

Work History

Clinical Claim Review Registered Nurse

United Health Group/Optum
01.2021 - Current
  • Conducts clinical reviews of Veteran Disability Benefit Questionnaires with precision
  • Addresses practitioner inquiries on Veteran Disability Exams efficiently
  • Ensures HIPAA compliance and data security in all processes
  • Collaborates with Medical Directors for optimal coverage decisions
  • Enhances skills through continuous education and training programs

COVID19 CALL CENTER RN SUPERVISOR

Remedy Intelligent Staffing With UHG/Optum
06.2020 - 01.2021
  • Led clinical reviews for veteran disability assessments, managing complex medical and behavioral health cases while ensuring HIPAA compliance and quality standards
  • Handled high-risk veteran assessments and provide expert guidance through medical and behavioral health phone queues, delivering critical support services
  • Conducted thorough evaluations of disability benefit questionnaires, maintaining consistent quality metrics and upholding industry best practices
  • Led clinical staff, ensuring productivity and quality met standards, enhancing team efficiency
  • Analyzed data to optimize staff resource use, aligning skills with work volume for better outcomes
  • Proposed process improvements, enhancing workflow and operational efficiency
  • Guided staff on regulatory standards, ensuring compliance and meeting contractual obligations
  • Resolved COVID-19 inquiries, boosting customer satisfaction and service quality
  • Led clinical operations team during COVID-19 pandemic, implementing quality standards and regulatory compliance while managing staff resources and performance metrics
  • Analyzed operational data to optimize staff allocation, streamline processes, and enhance departmental efficiency while maintaining regulatory compliance

INTAKE RN/ADULT & AODA RN

Bellin Psychiatric Center
12.2019 - 06.2020
  • Managed comprehensive psychiatric intake assessments, implementing CIWA, RASS, and COWS scoring systems while coordinating care plans with multidisciplinary teams
  • Facilitated patient and family education on treatment options and insurance coverage, ensuring clear communication of care levels and financial considerations

BEHAVIORAL HEALTH CHARGE REGISTERED NURSE

Willow Creek Behavioral Health
04.2017 - 12.2019

CHARGE REGISTERED NURSE

Parkview Manor
02.2016 - 08.2017

CHARGE REGISTERED NURSE

Manor Care
10.2015 - 01.2016

CORRECTIONAL REGISTERED NURSE

Maxim Staffing @Green Bay Correctional Institution
01.2015 - 10.2015

TELEPHONE TRIAGE REGISTERED NURSE

Prevea Health
07.2014 - 01.2015

CHARGE REGISTERED NURSE

Bornemann Nursing Home Inc.
08.2012 - 10.2014

Education

Associate of Science - Registered Nursing

Northeast Wisconsin Technical College
08-2012

Skills

  • Medical assessment
  • IV management
  • Health care consultation
  • Discharge coordination

Timeline

Clinical Claim Review Registered Nurse

United Health Group/Optum
01.2021 - Current

COVID19 CALL CENTER RN SUPERVISOR

Remedy Intelligent Staffing With UHG/Optum
06.2020 - 01.2021

INTAKE RN/ADULT & AODA RN

Bellin Psychiatric Center
12.2019 - 06.2020

BEHAVIORAL HEALTH CHARGE REGISTERED NURSE

Willow Creek Behavioral Health
04.2017 - 12.2019

CHARGE REGISTERED NURSE

Parkview Manor
02.2016 - 08.2017

CHARGE REGISTERED NURSE

Manor Care
10.2015 - 01.2016

CORRECTIONAL REGISTERED NURSE

Maxim Staffing @Green Bay Correctional Institution
01.2015 - 10.2015

TELEPHONE TRIAGE REGISTERED NURSE

Prevea Health
07.2014 - 01.2015

CHARGE REGISTERED NURSE

Bornemann Nursing Home Inc.
08.2012 - 10.2014

Associate of Science - Registered Nursing

Northeast Wisconsin Technical College

Certification

  • Registered Nurse License (RN) - State Board of Nursing.

Issued by State of Wisconsin Department of Safety and Professional Services 192967-30, September 2012.

Accomplishments

  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
  • Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
  • Supervision - Headed onboarding process for new nursing staff.
  • Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceWork from home optionFlexible work hours4-day work week

Quote

Opportunities Don't happen.You create them.
Chris Grosser

Software

Microsoft Word

Microsoft Excel

Languages

English
Native or Bilingual
MARIA MOLZAHN