Maria Monjaras
Houston,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Hardworking and passionate job seeker with strong organizational skills.
Overview
2
2
years of professional experience
Work History
Bilingual Campus Support Assistant - YES Prep North Central Secondary (24-25)
YES Prep Public Schools
2024.08 - Current
- Handled confidential information with discretion while maintaining student records or processing paperwork related tasks.
- Promoted a positive learning environment by enforcing campus policies regarding conduct and academic integrity.
- Greeted visitors and answered and routed incoming calls.
- Provided exceptional customer service to students, faculty, and visitors, fostering a welcoming campus environment.
- Participated in professional development opportunities to stay current on best practices in higher education administration.
- Enforced rules and instructions to maintain discipline.
- Took part in professional development workshops to boost skills.
- Streamlined administrative processes by managing incoming calls, emails, and appointments for various departments.
Referral Intake Coordinator
Townsen Memorial Imaging
2022.09 - 2023.11
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Assisted in developing an improved tracking system for incoming referrals, resulting in faster response times.
- Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
- Supported office staff and operational requirements with administrative tasks.
- Trained new staff members on intake procedures, contributing to a well-prepared team.
Education
Medical Assistant -
Everest Institute
Houston, TX2011
High School Diploma -
W.T. Hall Highschool
Houston, TX2007
Skills
- Strong Organization
- Professionalism and Etiquette
- Resourcefulness and Initiative
- Calendar Management
- Multitasking and Time Management
- Customer Service
- Fast Learner
- Attention to Detail
- Microsoft Office
- Task Prioritization
- Excel spreadsheets
- Administrative Procedures
- Administrative Support
- High Volume Phone Inquiries
- Organizational Skills
Employmentoffer
Bilingual Campus Support Assistant - YES Prep North Central Secondary (24-25), YES Prep Public Schools North Central Secondary, 08/01/24, USD, at-will, passing a background investigation, reference checks, receipt and approval of original educational transcripts, verification of eligibility to work in the United States, receipt and approval of service records documenting prior teaching experience, costs associated with required certifications, paid time off (PTO), medical, dental, vision, supplemental benefits, 457(b), retirement benefits through the Teachers Retirement Systems of Texas, 06/24/24, Maria Monjaras, Tony Munoz, Chief Talent Officer, YES Prep Public Schools
Languages
Spanish
Full Professional
Timeline
Bilingual Campus Support Assistant - YES Prep North Central Secondary (24-25)
YES Prep Public Schools
2024.08 - Current
Referral Intake Coordinator
Townsen Memorial Imaging
2022.09 - 2023.11
Medical Assistant -
Everest Institute
High School Diploma -
W.T. Hall Highschool
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