MARIA MONTANEZ
DAVENPORT,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Friendly with exceptional customer service skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
3
3
years of professional experience
Work History
BARTENDER
GAME TIME
09.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
DRIVER
Uber And Lyft
01.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Cleaned vehicle regularly to maintain professional appearance.
- Minimized liability by consistently following road rules when driving.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Server
Oasis Club
06.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
No Degree - Aesthetician
Cortiva Institute - Florida
Maitland11.2022
High School Diploma -
Buena Regional High School
Buena, NJ2002
Skills
- Provide great customer service skills
- conflict resolution
- Suggestive Selling
- Custom Drink Preparation
- Billing and Payment Processing
- Personable and works great under pressure
- Managing Multiple Tasks
- Fast learner
Languages
Spanish
Full Professional
Timeline
BARTENDER
GAME TIME
09.2022 - Current
Server
Oasis Club
06.2022 - 12.2022
DRIVER
Uber And Lyft
01.2021 - Current
No Degree - Aesthetician
Cortiva Institute - Florida
High School Diploma -
Buena Regional High School
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