Maria Montano
Worcester,MA
Overview
28
28
years of professional experience
1
1
Certification
Work History
Legislative Advocate
TRAC Statewide Coalition
03.2024 - Current
- I have collaborated closely with State Legislatures to contribute to the development of numerous bills, several of which have been successfully passed
- Notably, I was involved in the progression of HB.4241/SB.2710 and H4744
- In addition to my legislative involvement, I hold positions within several committees, including the Afterschool Advocacy Task Force, the Commissioner of Public Health with the City of Worcester, the Superintendents Roundtable, and the Parent Mental Health Task Force
- Also, sit on the Statewide Domestic Violence committee through TRAC
- In March 2024, I actively advocated for Rent Control at the State House during Housing Action Day, demonstrating my commitment to addressing pressing societal issues.
Leadership Program Participant
Worcester Community Connections Coalition
02.2024 - 05.2024
- I was selected as a nominee for the Worcester People Empowering People leadership program, in partnership with the University of Connecticut
- This program is designed to educate aspiring leaders in Worcester about the functioning of local government, equipping them with tools and resources to enhance the welfare of their communities.
Participant
Latin American Business Organization
01.2024 - 03.2024
- Participated in the statewide pre-certification process workshops on how to become certified in Massachusetts
- Women-owned and business-certified
- Took precertification through the state in February 2024.
Student
Clark University
11.2023 - 02.2024
- I attended a Personal Branding and Marketing class at Clark University, where I acquired tools and resources for promoting and selling a brand
- Sponsored by the Latin American Business Organization.
Candidate
City of Worcester Municipal Election
04.2023 - 09.2023
- I ran as a candidate for City Council in our local election
- I learned about the process of elections and what it takes to run as an independent candidate in one of the lowest voting districts
- I didn't have a campaign manager or resources, but I gained attention for some key topics that affected our city.
Homemaker
09.2020 - 09.2021
- In response to the challenges posed by the COVID-19 pandemic, I assumed the role of an educator to support my child in achieving a remarkable score of 501 on the MCAS exam
- This endeavor necessitated close collaboration with the school faculty and instructors to facilitate a smooth transition amidst the global health crisis and subsequent closures.
Housing Liaison
Worcester Housing Authority
10.2019 - 09.2020
- I maintained coordination with property management offices for move-in and move-out inspections
- This includes documenting damages and photographing vacated units, conducting property walk-throughs and unit showings, and overseeing housekeeping inspections and pest control monitoring
- I also educate tenants on maintaining clean living conditions and report complaints and inspection findings to managers
- Additionally, I assist with lease-ups and provide translation services, handle snow removal, parking management, and property showings, manage phone calls and emails, and offer general support
- Furthermore, I am certified by DHCD Facility Management on Physical Condition Standards and Inspection Training Methods, with certification received on December 5, 2019.
Family Support Worker
CENTRO, INC.
04.2019 - 07.2019
- Throughout my role, I have been responsible for receiving referrals from DDS and commencing assessments of necessary services
- I have also organized and conducted home visits to monitor clients, provided tailored resources to meet specific client needs, documented Progress Notes for each client, facilitated and translated relevant paperwork for clients, and communicated any changes or concerns to the Supervisor and DDS service coordinator.
Administrative Assistant/Transportation Coordinator
Living Well Adult Day Health
05.2017 - 04.2019
- Assisting all departments as necessary
- Conducting daily check-in and check-out procedures for clients
- Managing and redirecting incoming calls to the appropriate departments
- Notifying the Nursing and Social Services Department of any client-related changes via email (e.g., appointments, health issues, and social service issues)
- Coordinating transportation and scheduling appointments for clients outside of the program
- Handling the faxing, emailing, and photocopying of all required paperwork
- Advocating for participants by aiding with housing, SSI, SNAP applications, etc
- Acting as a translator for Spanish-speaking clients
- Overseeing the procurement and inventory of all office equipment
- Inputting data into spreadsheets and other databases as necessary.
Teacher Assistant
KinderCare LLC
01.2015 - 04.2016
- Center Cook
- Prepared and served food to over 130 students, ages 8 months to 6 years old
- Placed food and paper orders, following and entering all data into the system
- Followed proper procedures to ensure food safety.
Food Service Manager
Town of Shrewsbury
10.2008 - 06.2015
- Commenced employment as a food service aide and earned promotion to manager within one year
- Responsible for overseeing all kitchen operations, including inventory management and procurement
- Conducted training sessions for staff members on food safety and presentation standards
- Provided catering services for PTO events
- Managed daily cash handling procedures
- Adhered to HACCP guidelines.
Home Health Aide
Home staff Inc.
10.2006 - 08.2007
- Assisted in the client's daily needs
- Running errands including grocery shopping
- Prepared meals and light housekeeping and companionship.
Customer Service Representative
University Mobil Inc.
09.1996 - 01.2002
- Providing customer service by scheduling appointments, answering incoming calls, and maintaining accurate inventory records
- Additionally, ensuring the secure deposit of cash, checks, and credit transactions.
Teen Mentor
YWCA of Central Massachusetts
08.1996 - 09.2000
- I delivered and participated in presentations focusing on youth-related subjects, including pregnancy prevention, the significance of academic persistence, and delivering counsel and feedback on a wide range of issues.
Education
Enrolled in Human Service Certification and Associate Degree Program -
Qunsigamond Community College
08.2024
G.E.D -
Adult Learning Center
01.2000
Certification
- Serv Safe Certified, 03/01/10 - 2015
- Serv Safe Certified, 12/01/15 - 2020
- Food Allergy Awareness Certificate, 03/01/11
- Inventory Management for Managers workshop Certificate, 04/01/11
- Management Institute for School and Child Care Food Services Managers, 08/01/11
- Nutrition Fundamentals, 02/01/12 - 05/01/12
- Summer Institute, 08/01/12
- School Nutrition Association Level 1 Certification program, 05/01/13
- Certified in Facilities management training on Physical Conditions Standards and inspection training, 12/01/19
- Venture Growth, 02/01/24
- People Empowering People Certificate of Completion, 05/01/24
Languages
Spanish
Native or Bilingual
Timeline
Legislative Advocate
TRAC Statewide Coalition
03.2024 - Current
Leadership Program Participant
Worcester Community Connections Coalition
02.2024 - 05.2024
Participant
Latin American Business Organization
01.2024 - 03.2024
Student
Clark University
11.2023 - 02.2024
Candidate
City of Worcester Municipal Election
04.2023 - 09.2023
Homemaker
09.2020 - 09.2021
Housing Liaison
Worcester Housing Authority
10.2019 - 09.2020
Family Support Worker
CENTRO, INC.
04.2019 - 07.2019
Administrative Assistant/Transportation Coordinator
Living Well Adult Day Health
05.2017 - 04.2019
Teacher Assistant
KinderCare LLC
01.2015 - 04.2016
Food Service Manager
Town of Shrewsbury
10.2008 - 06.2015
Home Health Aide
Home staff Inc.
10.2006 - 08.2007
Customer Service Representative
University Mobil Inc.
09.1996 - 01.2002
Teen Mentor
YWCA of Central Massachusetts
08.1996 - 09.2000
Enrolled in Human Service Certification and Associate Degree Program -
Qunsigamond Community College
G.E.D -
Adult Learning Center
- Serv Safe Certified, 03/01/10 - 2015
- Serv Safe Certified, 12/01/15 - 2020
- Food Allergy Awareness Certificate, 03/01/11
- Inventory Management for Managers workshop Certificate, 04/01/11
- Management Institute for School and Child Care Food Services Managers, 08/01/11
- Nutrition Fundamentals, 02/01/12 - 05/01/12
- Summer Institute, 08/01/12
- School Nutrition Association Level 1 Certification program, 05/01/13
- Certified in Facilities management training on Physical Conditions Standards and inspection training, 12/01/19
- Venture Growth, 02/01/24
- People Empowering People Certificate of Completion, 05/01/24