Meditech
Maria Monteiro
Brockton,MA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Registered Nurse, Medical-Surgical Unit
Boston Medical Center
Boston, MA
09.2023 - Current
- Managed care from admission to discharge.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Managed caseload of 5 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
RN Med Care Manager
Sunrise Senior Living
Cohasset, MA
06.2023 - 03.2024
- Optimized inventory management processes through diligent tracking of medication stock levels, expiration dates, and proper disposal of expired items according to established guidelines.
- Maintained compliance with all state regulations related to Medication Nursing Assistant practice for consistent quality care provision.
- Streamlined communication between care team members by providing updates on patient conditions, medication changes, and other relevant information.
- Established trust-based relationships with patients'' families, providing updates on the status of their loved ones'' medication regimen and addressing any concerns they may have had.
- Assisted in maintaining a clean and organized medication storage area, adhering to regulatory guidelines for proper handling of medications.
- Enhanced patient care by accurately administering prescribed medications and monitoring vital signs.
- Reduced medication errors by meticulously following medication administration protocols and procedures.
Claims Adjuster
Blue Cross Blue Shield Of Massachusetts
Hingham, MA
4 2007 - 06.2023
- Primary point of contact for associates to assist in resolution of claims and benefit inquiries.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations
- Researched and resolved complex medical claims issues to support timely processing
- Monitored and updated claims status in claims processing system
- Mentored junior adjusters on best practices and industry regulations, contributing to their professional growth and development.
Education
Associate of Science - Nursing
Laboure College
Milton, MA 05.2020 - 08.2022
Skills
Basic Life Support
Clinical judgment
Medication and IV administration
IV setup
Patient Monitoring
Wound Care
Proper catheter insertion/removal
FLUENT IN Cape Verde Creole
Patient Admission & Discharge
ALCS certification
Software
Epic
Certification
RN License No. RN2382167
Timeline
BLS Basic Life Support
05-2025
RN License No. RN2382167
12-2024
ACLS Certification
10-2024
Registered Nurse, Medical-Surgical Unit
Boston Medical Center
09.2023 - Current
RN Med Care Manager
Sunrise Senior Living
06.2023 - 03.2024
Associate of Science - Nursing
Laboure College
05.2020 - 08.2022
Claims Adjuster
Blue Cross Blue Shield Of Massachusetts
4 2007 - 06.2023
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