Maria Montoto
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
CARLOS M BARRERA MD
09.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Sales and Marketing Representative
Leon Medical Centers
09.2021 - 09.2023
- Participated in skills development initiatives to promote team competence and success.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Cashier Team Lead
Chick Fil
07.2017 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Received and processed customer payments.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Education
High School Diploma -
Instituto Bethania
Guatemala10.1997
Skills
- Store opening and closing
- Stocking and replenishing
- Cash Handling
- Product and service sales
- Data Entry
- MS Office
- Dependable and Responsible
- Flexible and Adaptable
- Attention to Detail
- Front Office Management
Certification
- Certified- Quick books . online
- Pre-Licensed Insurance Agent
Timeline
Front Desk Receptionist
CARLOS M BARRERA MD
09.2023 - Current
Sales and Marketing Representative
Leon Medical Centers
09.2021 - 09.2023
Cashier Team Lead
Chick Fil
07.2017 - 08.2021
High School Diploma -
Instituto Bethania
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