Maria Montoya
Oklahoma City,OK
Summary
Proven track record in enhancing customer satisfaction and order accuracy at Amazon through expert navigation and efficient item storage, leading to decreased spoilage. Skilled in maintaining pristine environments at HES, demonstrating strong capabilities in cleaning procedures and safety processes. Excels in building customer relationships and ensuring safety, showcasing a blend of hard and soft skills.
Overview
3
3
years of professional experience
Work History
Ship Dock
Amazon
8991 S Portland Ave
04.2023 - Current
- Navigated various store layouts expertly, minimizing time spent searching for items and maximizing productivity.
- Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
- Improved communication with customers through consistent updates regarding their order status.
Custodian
HES
08.2022 - 04.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Ship Dock
Amazon
8991 S Portland
09.2021 - 08.2022
- Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
- Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
- Navigated various store layouts expertly, minimizing time spent searching for items and maximizing productivity.
- Expanded store knowledge to efficiently locate items, saving time and ensuring accurate order fulfillment.
Education
Epic Charter School
4507 S I-35 Service Rd Oklahoma City, OK 73129 Un06.2023
Skills
Order fulfillment
Safety processes and procedures
Customer relationships
Cleaning procedures
Shelving of products
Languages
Spanish
Native or Bilingual
Timeline
Ship Dock
Amazon
04.2023 - Current
Custodian
HES
08.2022 - 04.2023
Ship Dock
Amazon
09.2021 - 08.2022
Epic Charter School