Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Morales

Auburn,WA

Summary

Proven Medical Assistant with a strong background in patient care and clinic efficiency, notably at MultiCare Health. Skilled in EMR/EHR and demonstrating exceptional compassion in patient interactions. Enhanced patient satisfaction and streamlined clinic operations through effective scheduling and inventory management. A reliable team player committed to maintaining confidentiality and upholding professionalism in fast-paced healthcare settings.

Overview

6
6
years of professional experience

Work History

Medical Assistant

MultiCare Health (Medix)
04.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Oriented and trained new staff on proper procedures and policies.

Assisting in examination and treatment of patients under the direction of a physician
Interviewing patients and recording information on patients' charts Epic, measuring vital signs like heart rate, blood pressure, temperature, weight and height and performing administrative duties such as answering phones, scheduling appointments, and maintaining medical records for patients. Assist with all departments in Multicare as for helping out with front desk as needed for patient care. referrals and imaging scheduling for patients, FMLA/ work letters for patients and family members. I also worked in infusion assist the RN with vitals and patient care that received chemotherapy treatments. Also my patient care for our patients was the best care for our patients at Multicare

Medical Assistant

Modern Nose
04.2023 - 04.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Measured patient pulse oximetry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.


Assist with ENT/ Cosmetic Rhinoplasty Dr. Waterman specializes in office procedures for the sinus also post op care for rhinoplasty patients. I would schedule procedures for rhinoplasty patients with 3 sugery centers for the rhinoplasty patients provided all patient information, vitals, consents and doctor schedule along with payments for rhinoplasty patients. I took patients vitals input in EMR, get CT machine ready for doctor to do CT of the head for the sinus procedures. Prepare procedure rooms sterile field for in office procedures for sinus balloons, septoplasty and clarifix procedures. Assist patient with aftercare from sinus procedure call in RX for patient before and after procedure, assist with stent removal from rhinoplasty patients. Also worked front desk checked in patients, took copays and schedule office visits was a new practice was 2 MA to 2 Doctors.

Medical Assistant

Northwest Wellness
03.2020 - 04.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Assist Naturopathic Doctor roomed and took patient vitals, sent out patient for labs to be drawn per doctors' orders, referrals for imaging, requested medical records for PCP for patient care. I did blood draws for Merdian Valley complete combo panel for the allergy panels for our patients. Called in RX and refills for patients, entered patients' information into EMR, provided any documentation needed for patients as work notes and FMLA.I was the only medical assistant for Northwest Wellness.

Medical Assistant

Pacific Medical Center General Surgery
04.2018 - 03.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

responsible for preoperative patient education, preparing operating room instruments and supplies, and assisting the surgeon during the procedure, postoperative care, providing wound care and instructing patients on at-home care. Scheduling Consultations as well as post op appointments after a procedure (skin , BX and cyst removals. Room patients take vitals, answer patient calls, referrals and chart preparation and stock exam rooms also order supplies for clinic for general surgery. Most important make sure my patients received the best patient care all questions and concerns were addressed as soon as possible worked closely with my provider to assist with all general surgery patients and employees.

Education

CMA - Medical Assistant

Pima Medical Institute
Renton, WA
03.2018

High School Diploma -

Eisenhower High School
Yakima, WA
06.2002

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care
  • Patient-focused care
  • Clinical Documentation
  • Data Entry
  • Phlebotomy
  • Reliable team player
  • Procedure Assistance
  • Compassionate
  • CPR
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Medical Procedures
  • Maintaining confidentiality
  • Professionalism and Ethics
  • Compassionate caregiver
  • Sterilization techniques
  • Medical supply inventory
  • Equipment Sterilization
  • Sterile technique
  • Trustworthy companion
  • Inventory and supply management
  • Simple dressings

Timeline

Medical Assistant

MultiCare Health (Medix)
04.2024 - Current

Medical Assistant

Modern Nose
04.2023 - 04.2024

Medical Assistant

Northwest Wellness
03.2020 - 04.2023

Medical Assistant

Pacific Medical Center General Surgery
04.2018 - 03.2022

CMA - Medical Assistant

Pima Medical Institute

High School Diploma -

Eisenhower High School
Maria Morales