Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Morales-Sandoval

Comstock Park

Summary

Adept at elevating dining experiences, I honed my culinary skills at Compass Group USA, mastering food preparation and presentation. My strong customer service ethos, complemented by meticulous attention to safe food handling, has consistently enhanced customer satisfaction. Known for exceptional teamwork and organizational prowess, I excel in fast-paced environments, driving quality and efficiency. I help coworkers in need when asked questions.

Overview

9
9
years of professional experience

Work History

Cook

Compass Group USA
12.2021 - Current
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Collaborated with management team to develop new menu items.

Food Service Worker/Cashier

Trinity Health-St. Mary's Hospital
06.2017 - 04.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Learned other teammates' work tasks to train as backup.

Cashier

Duthlers Family Foods
02.2016 - 05.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

No Degree - Business Administration

Grand Rapids Community College

High School Diploma -

Innovation Central High School
Grand Rapids
06-2015

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food preparation
  • Strong attention to safe food handling procedures
  • Hospitality and service industry background
  • New hire training
  • Menu planning
  • Time management
  • Attention to detail
  • Team collaboration
  • Bilingual in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Cook

Compass Group USA
12.2021 - Current

Food Service Worker/Cashier

Trinity Health-St. Mary's Hospital
06.2017 - 04.2021

Cashier

Duthlers Family Foods
02.2016 - 05.2017

No Degree - Business Administration

Grand Rapids Community College

High School Diploma -

Innovation Central High School

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Maria Morales-Sandoval