Maria Moreno
Antioch,CA
Summary
Proven Office Manager with a track record of maintaining confidentiality and enhancing customer relations. Expert in office administration and organizational skills, demonstrated by effectively managing financial records and improving customer service efficiency. Achieved a significant increase in repeat business through exceptional customer engagement and meticulous document management.
Overview
20
20
years of professional experience
Work History
Office Manager
A&J Fencing Company
04.2019 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Office Manager
Will's Auto Body
03.2015 - 03.2019
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled payroll on a weekly basis.
Cashier for Parts and Service Department
Crown Chrysler Dodge Jeep Fiat
01.2009 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Cashier for Parts and Service Department
Winter Chevrolet and Honda
03.2005 - 02.2009
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Science - Medical Receptionist
Western Career College
Pleasant Hill, CA06.2005
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Customer Relations
- Credit and collections
- Clerical Support
- Document Management
- Administrative Support
Languages
Spanish
Full Professional
Timeline
Office Manager
A&J Fencing Company
04.2019 - 09.2024
Office Manager
Will's Auto Body
03.2015 - 03.2019
Cashier for Parts and Service Department
Crown Chrysler Dodge Jeep Fiat
01.2009 - 02.2015
Cashier for Parts and Service Department
Winter Chevrolet and Honda
03.2005 - 02.2009
Associate of Science - Medical Receptionist
Western Career College
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