Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Moreno

McAllen,TX

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations at Deployed Resources. Excelled in problem-solving and active listening, significantly improving service delivery. Expert in PPE compliance and adept at fostering positive relationships, showcasing a blend of hard and soft skills to drive organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

19
19
years of professional experience

Work History

House Keeping and Laundry

Deployed Resources
Donna, TX
02.2023 - Current
  • Swept walkways around the building exterior as part of outdoor cleaning tasks.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Inspected each room after housekeeping staff completed their work.

Provider Services Representative

El Jardin Provider Services
McAllen, TX
07.2020 - Current
  • Assisted patients with dressing, grooming, and feeding needs, helping them overcome and adapt to mobility restrictions.
  • Assisted patients with daily living skills, chores, and errands.

Provider Services Representative

De Todo Corazon Provider Services
McAllen, TX
07.2018 - 07.2021
  • Assisted patients with dressing, grooming, and feeding needs, helping them overcome and adapt to mobility restrictions.
  • Assisted patients with daily chores and errands

Cashier

Walmart
Hidalgo, TX
08.2019 - 02.2020
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.
  • Greeted customers and answered any questions they had about the store's products and services.

Office Coordinator

Crosspoing Medical Clinic
Edinburg, TX
08.2005 - 01.2011
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Developed productive working relationships with customers through courteous service via phone or email correspondence.
  • Coordinated all office functions.
  • Arranged pick-up and drop-off of patients and employees at different sites.
  • Assigned job tasks to employees.
  • Maintained all employee files, verified hours worked, and approved time sheets.
  • Trained and supervised all employees in different areas of massage and physical therapy.

Education

Medical Billing -

Allied Business Schools
McAllen, TX
08-2009

Teaching Adult Learners Course -

STVT
McAllen, TX
10-2008

OT Aide -

Penn Foster Career School
Scranton, PA
08-2008

Massage Therapy -

Magic of Massage
McAllen, TX
05-2008

Nurse Aide -

Mid Valley Nursing School
McAllen, TX
05-2006

Pharmacy Technician -

SACMDA
McAllen, TX
05-2003

High School Diploma -

Nikki Rowe High School
McAllen
05-1995

Skills

  • PPE use
  • Recordkeeping
  • Active listening
  • PPE compliance
  • Problem resolution
  • Problem-solving
  • Networking
  • Data entry
  • Flexible and adaptable
  • Excellent communication
  • Conflict resolution
  • Verbal communication
  • Project planning
  • Customer relations
  • Attention to detail
  • Time management

Languages

Spanish
Professional

Timeline

House Keeping and Laundry

Deployed Resources
02.2023 - Current

Provider Services Representative

El Jardin Provider Services
07.2020 - Current

Cashier

Walmart
08.2019 - 02.2020

Provider Services Representative

De Todo Corazon Provider Services
07.2018 - 07.2021

Office Coordinator

Crosspoing Medical Clinic
08.2005 - 01.2011

Medical Billing -

Allied Business Schools

Teaching Adult Learners Course -

STVT

OT Aide -

Penn Foster Career School

Massage Therapy -

Magic of Massage

Nurse Aide -

Mid Valley Nursing School

Pharmacy Technician -

SACMDA

High School Diploma -

Nikki Rowe High School
Maria Moreno