Maria Munoz
Fort Worth,TX
Summary
Dedicated Accounts Secretary with excellent experience and highly trustworthy in the industry. While maintaining a professional appearance and demeanor and expertly completing assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
20
20
years of professional experience
Work History
Accounts Secretary/Sub Coordinator
Crowley ISD
07.2012 - Current
- Provided comprehensive administrative support to administrators and staff
- Accurately, preparing and maintaining accounting documents, file invoices, and records
- Preparing deposits, general ledger postings, bank reconciliations, month-end reports, and financial statement preparation
- Presents all books, accounts, and records for annual audit
- Track and report all substitute hours and compensation
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Entered data into the system and updated customer contacts with information to keep records current
- Assisted coworkers and staff members with special tasks daily.
Member Service Representative
Cook Children Health
06.2009 - 12.2011
- Requirements to manage all aspects of patient intake, data entry, insurance verification, medical terms, inbound calling, retrieving faxes, filing, and scheduling
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands
- Maintaining referral source information while maintaining strict HIPPA confidentiality of all records
- Calculated correct order totals, data entry, updated accounts, and maintained detailed records for inventory management
- Assisted members with correcting account, management service, and system issues by educating them on required forms and technical processes.
Insurance Verification Specialist
Corpus Christi Allergy Asthma Dermatology Clinic
Corpus Christi, TX
03.2004 - 09.2008
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered phone calls and messages for medical facilities, scheduling appointments, and handling patient inquiries.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Trained new staff on current, correct insurance verification procedures.
- Managed office logistics by scheduling appointments, maintaining files, and collecting payments.
- Completed administrative patient intakes with case histories, insurance information, and mandated forms.
- Posted payments to accounts and maintained records.
- Complied with HIPAA guidelines and regulations for confidential patient data.
Education
Some College - Business Administration & Accounting
Tarrant County College
Fort Worth, TX02.2025
Skills
- Administrative background
- Financial Reporting
- Insurance auth & data verification
- Multi-Tasking
- Microsoft Office
- Organization and Time Management
- Attention to Detail
- Confidentiality Understanding
- QuickBooks
- Complex Problem-Solving
- Appointment Scheduling
- Payment Distribution
- Credit and collections
- AR/AP
Languages
Spanish
Native or Bilingual
Timeline
Accounts Secretary/Sub Coordinator
Crowley ISD
07.2012 - Current
Member Service Representative
Cook Children Health
06.2009 - 12.2011
Insurance Verification Specialist
Corpus Christi Allergy Asthma Dermatology Clinic
03.2004 - 09.2008
Some College - Business Administration & Accounting
Tarrant County College