Maria Munoz
Fort Worth,TX
Summary
Dedicated Accounts Secretary with excellent experience and highly trustworthy in the industry. While maintaining a professional appearance and demeanor and expertly completing assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
20
20
years of professional experience
Work History
Accounts Secretary/Sub Coordinator
Crowley ISD
07.2012 - Current
- Provided comprehensive administrative support to administrators and staff
- Accurately, preparing and maintaining accounting documents, file invoices, and records
- Preparing deposits, general ledger postings, bank reconciliations, month-end reports, and financial statement preparation
- Presents all books, accounts, and records for annual audit
- Track and report all substitute hours and compensation
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Entered data into the system and updated customer contacts with information to keep records current
- Assisted coworkers and staff members with special tasks daily.
Member Service Representative
Cook Children Health
06.2009 - 12.2011
- Requirements to manage all aspects of patient intake, data entry, insurance verification, medical terms, inbound calling, retrieving faxes, filing, and scheduling
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands
- Maintaining referral source information while maintaining strict HIPPA confidentiality of all records
- Calculated correct order totals, data entry, updated accounts, and maintained detailed records for inventory management
- Assisted members with correcting account, management service, and system issues by educating them on required forms and technical processes.
Insurance Verification Specialist
Corpus Christi Allergy Asthma Dermatology Clinic
03.2004 - 09.2008
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered phone calls and messages for medical facilities, scheduling appointments, and handling patient inquiries.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Trained new staff on current, correct insurance verification procedures.
- Managed office logistics by scheduling appointments, maintaining files, and collecting payments.
- Completed administrative patient intakes with case histories, insurance information, and mandated forms.
- Posted payments to accounts and maintained records.
- Complied with HIPAA guidelines and regulations for confidential patient data.
Education
Some College - Business Administration & Accounting
Tarrant County College
Fort Worth, TX02.2025
Skills
- Administrative background
- Financial Reporting
- Insurance auth & data verification
- Multi-Tasking
- Microsoft Office
- Organization and Time Management
- Attention to Detail
- Confidentiality Understanding
- QuickBooks
- Complex Problem-Solving
- Appointment Scheduling
- Payment Distribution
- Credit and collections
- AR/AP
Languages
Spanish
Native or Bilingual
Timeline
Accounts Secretary/Sub Coordinator
Crowley ISD
07.2012 - Current
Member Service Representative
Cook Children Health
06.2009 - 12.2011
Insurance Verification Specialist
Corpus Christi Allergy Asthma Dermatology Clinic
03.2004 - 09.2008
Some College - Business Administration & Accounting
Tarrant County College
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