Summary
Overview
Work History
Education
Skills
College Classes
Languages
Timeline
Generic

Maria Munoz

Pasco,WA

Summary

Resourceful Lead Associate recognized for ability to complete tasks with high productivity and efficiency. Skilled in team leadership, process optimization, and project management. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and successful team collaboration. Ambitious academic discipline student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.

Overview

29
29
years of professional experience

Work History

Lead Associate Mentor

Imagen Institute
09.2024 - Current
  • Support lead mentor in the group
  • Help interns with their process to get their license
  • Practice a cultural, diversity and philosophia
  • Provide all intern a positive and safe environment
  • Support all intern and provide technical assistance with their assignments with Imagen Institute and requirements with City, Washington State Department Of Revenue, and DCYF get their licenses approved.
  • Individual support according to they need it.

Washington State Approved Trainer

Imagen Institute
03.2024 - Current
  • Facilitated interactive workshops to increase engagement and improve learning retention.
  • Mentored new trainers on effective teaching techniques and best practices.
  • Organized training schedules to maximize resource allocation and participant attendance.
  • Adapted teaching methods to meet individual and group learner needs.
  • Documented training activities, including attendance records, feedback forms, and surveys.

CPR Trainer

Imagen Institute
02.2024 - Current
  • Designed training programs tailored to diverse learner needs.
  • Facilitated workshops to improve participant skills and knowledge retention.
  • Evaluated trainee performance through feedback and assessments.
  • Provided constructive feedback to motivate trainees effectively.
  • Documented all training activities, including attendance and feedback records.

Mentor

Imagen Institute
09.2021 - Current
  • Guide the intern learning within a licensed childcare program. (Wac’s)
  • Share updates regarding Early Childhood Education (Wac’s 110-300)
  • Make observation student for about eight months during the program run.
  • Practice a cultural, diversity and philosophia.
  • Provide all intern a positive and safe environment.
  • Give the intern the opportunity to develop as a care provider before opening their own childcare.
  • Support all intern and provide technical assistance with their assignments with Imagen Institute and requirements with City, Washington State Department Of Revenue, and DCYF get their licenses approved.

Childcare Provider

Maitas Childcare
05.2021 - Current
  • Preparation of lesson plan, according to the needs of each child.
  • Apply the AQS (Ages Strategies Questionnaire) evaluations every time a child enters the program, applying it according to the need of each case.
  • Make continuous observations at TSG, (Teaching Strategies GOLD) at least 3 times per year, fall, winter and spring.
  • Make the check points.
  • Hold parent conferences after evaluations and when necessary.
  • Prepare development activities depending on the results of the evaluations.
  • Organize schedules of employees, volunteers and collaborators (interns)
  • Meetings with therapists or meetings with parents to update the children's results and the procedures to follow according to the therapist's instructions.
  • Practice emergency exits with children every month.
  • Update all requirements to maintain quality and safety standards in the program.

Mentor

Columbia Basin College & Child Aware
09.2021 - 12.2021
  • Build a trusting relationship to begin creating an ongoing Community of Practice
  • Increase the practicum student’s experience and skills supporting children and families.
  • Guide practicum student learning within a licensed childcare program.
  • Share updates regarding Early Childhood Education research and theory.

Manager

Kim LLC
03.2016 - 02.2018
  • Organize work for colleagues, report the time sheet of each co-worker every week.
  • Bank deposits, add new customer orders, add new customers to the system with monthly bill collections.
  • Supervise the work activities of the laundry mate and dry clean area.
  • Create new reports, closed, and opened building.
  • Phone answer.

Teacher Assistant

Bilingual Learning Center
Kennewick, WA
04.2010 - 04.2015
  • Assistant lead teacher in pre-kinder, preschool, toddlers and babies’ room, cover lead teacher, appropriate practices while following a consistent schedule which includes small and large group experience, large and small group motor activities, kitchen helper, daily meal count, health checker, supply sub minister each classroom, answer and resolver parent questions, conducted incident report, and observation for each child.

Cash Collection Supervisor

Office Depot
, Guatemala
01.2001 - 12.2004
  • Supervising the Cash, Checks and Foreign Currency Collection System, delivery of daily sales deposits to the bank's security transport.
  • Training new staff and giving feedback to collections and customer service staff.
  • Cash monitoring of each collection box, monthly audits, sending sales reports to the Office Depot organization in Mexico.
  • Support supervisory staff in problem solving with customers, support in the sales area with the inventory of existing products.
  • Maintain direct communication with bank deposit receipt staff.

Account Manager

Banco de Antigua
, Guatemala
01.2000 - 12.2001
  • Creation of new personal accounts and business accounts.
  • Financial credits, personal and business credits.
  • Customer service, answering the phone, sending correspondence to the credit department.

Staff Supervisor

Burger King
, Guatemala
01.1997 - 12.1999
  • Company Overview: Guatemala
  • Cash management, delivery of money to the security service of the assigned bank.
  • Supervision of staff in the kitchen and cashier area.
  • Cashier training, cashier assistant, manager assistant.
  • Inventory management of products related to the restaurant, placing orders for supplies to the purchasing departments, adding the product entered to the restaurant to the inventory, entering the waste inventory into the operating system.
  • Customer service and event promotion.
  • Guatemala

Education

Associate in Applied Science - Early Childhood Education

Columbia Basin College
Pasco, WA
07.2024

Skills

  • Training facilitation
  • Effective communication
  • Staff supervision and mentoring
  • Problem solving
  • Cultural competency
  • Report writing
  • Expense management
  • Staff training and development
  • Spreadsheet management
  • Email organization
  • Multitasking
  • Document processing
  • Active listening
  • Office equipment operation
  • Customer service excellence
  • Calendar coordination
  • Community engagement
  • Lesson planning
  • Microsoft Office proficiency
  • Spanish fluency
  • Computer literacy
  • Presentation delivery
  • Organizational strategies
  • License compliance knowledge
  • Technical support
  • Workshop execution
  • Client relationship management
  • Public speaking

College Classes

  • English Composition I
  • Algebra I
  • Public Speaking
  • General Psychology
  • Intro to Sociology
  • Curriculum Development
  • Child Development
  • Health Safety Nutrition
  • Intro To Early Child Ed
  • CDA-Child Develop Assoc
  • Advanced Seminar
  • Art
  • Practicum-Nurturing Relationships
  • Math & Science
  • Guiding Behavior
  • Children’s Literature
  • Infants & Toddlers Care
  • Child/Family/Community
  • Supervised Practicum
  • Supervised Practicum Lab
  • Exceptional Child
  • Observation/Assessment
  • Environments-Young Child
  • Pre-Algebra
  • Language & Literacy Development
  • CPR Training, 02/24, present
  • Washington State Approved Trainer, 03/24, present

Languages

English
Limited
Spanish
Native/ Bilingual

Timeline

Lead Associate Mentor

Imagen Institute
09.2024 - Current

Washington State Approved Trainer

Imagen Institute
03.2024 - Current

CPR Trainer

Imagen Institute
02.2024 - Current

Mentor

Imagen Institute
09.2021 - Current

Mentor

Columbia Basin College & Child Aware
09.2021 - 12.2021

Childcare Provider

Maitas Childcare
05.2021 - Current

Manager

Kim LLC
03.2016 - 02.2018

Teacher Assistant

Bilingual Learning Center
04.2010 - 04.2015

Cash Collection Supervisor

Office Depot
01.2001 - 12.2004

Account Manager

Banco de Antigua
01.2000 - 12.2001

Staff Supervisor

Burger King
01.1997 - 12.1999

Associate in Applied Science - Early Childhood Education

Columbia Basin College

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