Maria Muñoz
San Diego,CA
Summary
Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.
Overview
17
17
years of professional experience
Work History
Human Resources Coordinator
Sodexo Live! At The San Diego Convention Center
12.2022 - Current
- Recruitment: Creating and posting job openings, screening resumes, scheduling interviews, conducting reference checks, hiring process.
- Onboarding: Creating and managing new employee orientation programs, including paperwork completion, introductions to company culture,and benefits explanation.
- Employee Records Management: Maintaining accurate data in HR systems, including personal information, employment details, and performance evaluations.
- Employee Relations: Addressing employee concerns, resolving conflicts, and facilitating communication between management and staff.
- Benefits Administration: Assisting employees with questions regarding health insurance, vacation and sick time balances, and other benefits.
- Reporting and Analysis: Generating HR reports to track data.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Liaised between multiple business divisions to improve communications.
- Perform administrative assistant tasks.
Administrative Assistant/HR Assistant
La Maestra Community Health Centers
03.2021 - 10.2022
- Calendar Management: Scheduling meetings, appointments, and travel arraignments for executives or team members.
- Document Preparation: Creating and editing documents, presentations, spreadsheets, and reports as needed.
- File Management: Maintaining a filling system for both physical and digital documents, ensuring proper organization and accessibility.
- Correspondence Handling: Answering and directing phone calls, managing email communication, drafting and distributing letters, memos, and reports.
- Recruiting: Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Customer Service: Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Meeting Support: Taking meeting minutes, preparing agendas, and coordinating logistics for meetings.
- Office Administration: Ordering supplies, managing office equipments, maintaining a professional workspace.
- Data Entry: Inputting data into spreadsheets or databases as required.
- Reception Duties: Greeting visitors, directing them to appropriate personnel.
- Translate: Listen to patients and orally translated to another language (Spanish)
Office Coordinator I
Telecare Vida Act
10.2019 - 03.2021
- Administrative Support: Monitor client eligibility at admission and throughout stay, insurance eligibility. Maintaining calendars and updating schedules. Assist Clinicians with members referrals received from Sheriffs Department and Public Defenders Office.
- Office Management: Maintaining office cleanliness a nd appearance. Managing, office equipment and ensuring proper maintenance. Overseen visitor reception and check-in procedures.
- Data Management: Maintaining employee contact information and directories. Updating and managing office databases. Filing and organizing documents electronically and physical.
- Accounting: Processing invoices, reconciling accounts, monitoring expenses, maintaining records for fiscal year, preparing reports, responding to financial queries and vendor queries, enters AP batches into accounting software.
- Payment and Deposits: Collects and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Data Management: Set up and maintaining filing systems, recording information, updating paperwork such as attendance records, correspondence, or other material.
- Recruitment: Screening resumes, schedule Interviews, pre-screen potential candidates, check references, schedule physicals, create conditional packets and coordinate the conditional offer. Maintain personnel files per standard and policy; distribute HR information to program personnel as directed by Corporate HR. Track new hire documentation such as credentialing, CPR, Car emergency kit and trainings.
Administrative Coordinator
Foundations Recovery Network
04.2018 - 08.2019
- Responsible for front desk duties including, phones, client check-ins, scheduling, cancelling, and rescheduling
- Financial Reviews with clients and payments options
- Responsible for conducting patient admissions and discharges, financial agreements, payment arrangements, coding, and insurance verification
- Establish a system for managing medical records to ensure compliance with regulations and accuracy of records
- Maintain accurate records of daily patients census to ensure accurate billing and reporting
- Support staff with Utilization Reviews
- Experience in data entry in MedSeries 4 (MS4)/MIRA, Enterprise check request, Insurance Data Services (IDS) and Kronos
Office Manager
Maria Sardiñas Wellness Recovery Center/CRF
06.2008 - 03.2018
- Supervise and train administrative team including scheduling, disciplinary actions, professional growth and track mandatory trainings
- Responsible for the receipt and dissemination of time sheets to the Payroll Departments in a timely manner
- Prepared weekly and monthly reports of services, productivity, admissions, and discharges to meet county contracts
- Assists staff with a variety on payroll and HR-related questions
- Prepare account payables and reimbursements for employees on a weekly and monthly basis
- Oversee audits and preparation of charts for all new admissions and current clients
- Manage audit tracker for Annual Assessment renewals including scheduling appointments, reviewing client financials, insurance eligibility and document outgoing calls to clients on internal program, CAMINAR
- Manage bi-yearly State Surveys and CRF Quarterly Service Verification forms
Education
Secretary Diploma - Administrative Professional
Academia Guadalajara
Tijuana, MexicoSkills
- Human Resources Experience
- Recordkeeping
- Payroll processing
- Maintains confidentiality
- Employee relations
- Microsoft office and docusign
- Bilingual- Fluent in Spanish
- Creative problem solving
- More than 19 years experience in customer service
- Experience in nonprofit & for-profit settings
- Detail oriented leadership
- Team building and supervision
- Report and document preparation
- Records management
- Time management
- Cultural Competency experience
Accomplishments
- Earned the GEM Award in 2010 and 2014.
- Supervised team of 7 staff members.
- Coordinated an orientation program for over 185 employees.
- Documented and resolved Yearly Behavioral Assessment completion and tracker which led to 95% compliance
Languages
Spanish
Full Professional
Timeline
Human Resources Coordinator
Sodexo Live! At The San Diego Convention Center
12.2022 - Current
Administrative Assistant/HR Assistant
La Maestra Community Health Centers
03.2021 - 10.2022
Office Coordinator I
Telecare Vida Act
10.2019 - 03.2021
Administrative Coordinator
Foundations Recovery Network
04.2018 - 08.2019
Office Manager
Maria Sardiñas Wellness Recovery Center/CRF
06.2008 - 03.2018
Secretary Diploma - Administrative Professional
Academia Guadalajara
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