MARIA MURRAY
Bronx,NY
Summary
Organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
General Sales Associate
Loro Piana
10.2022 - 02.2023
- Provided expert product knowledge to customers, helping them make informed purchasing decisions that align with their preferences and needs.
- Participated in staff meetings to share best practices, identify areas for improvement, and collaborate on solutions for common challenges.
- Trained new associates on company policies, procedures, and sales techniques, ensuring consistent performance across the team.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Utilized effective time management skills to juggle multiple responsibilities, including sales floor tasks, inventory maintenance, and customer service.
Navy Recruit
United States Navy
03.2022 - 05.2022
- Basic training for instruction in physical fitness, close order drill, U.S
- NAVY history, basic combat training
- Basic first aid, water survival, rappelling, and rifle marksmanship
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Retail Associate
Burlington Coat Factory
08.2021 - 01.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Helped customers complete purchases, locate items, and join reward programs.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Utilized point-of-sale system for efficient transaction processing as well as tracking customer purchase history when applicable.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Retail Associate
Marshall's
09.2020 - 01.2021
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Actively participated in team meetings, sharing feedback on sales trends or operational challenges faced on the sales floor.
Office Assistant
Student Services Fordham University
06.2019 - 09.2019
- Did research for the vice president of student services, helping undercover risk management and liability concerns pertinent to legal issues
- Formulated lists of questions for research and interviewed 5-10 Fordham officials
- Compiled and translated research into easily digestible presentations which was presented to the vice president for improvement of the university.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
Communication
Bronx High School for Writing and Communication Arts
Bronx, NY07.2020
Skills
- Goal-Oriented
- Sales Reporting
- Sales Strategies
- Email Etiquette
- Teamwork and Collaboration
- Customer Service
- Problem-solving skills
- Time Management
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
Skillsandlanguages
PowerPoint, proficient with Microsoft word,internet, fluent english
Awards
- Academic Honor Roll, 2017-2019
- Young Women in Excellence, October 2018
- Student of the month, September 2018
- Completion of STEP courses certificate (Fordham University)
Volunteer Experience
- BHSWCA, Volunteer, Bronx, NY, 01/2018-11/2018
- Church of Jesus Christ of Latter Day Saints, Young women secretary
References
- Pamela s. Williams, School Counselor, Bronx High School for Writing & Communication Arts, 800 E. Gun Hill Road, Bronx, NY, 10467, pwilliams10@schools.nyc.gov, (718) 944-5660 ext. 2340
- Cheretta Robson, Senior Associate Director career services, Fordham University, 441 East Fordham Road, Bronx, NY, 10458, crobson1@fordham.edu, (718) 817- 4358
- Ethon Wilson, Airbus 320 captain, Ewr base Flight operations, Ethon.wilson@united.com, (347) 860-2289
Timeline
General Sales Associate
Loro Piana
10.2022 - 02.2023
Navy Recruit
United States Navy
03.2022 - 05.2022
Retail Associate
Burlington Coat Factory
08.2021 - 01.2022
Retail Associate
Marshall's
09.2020 - 01.2021
Office Assistant
Student Services Fordham University
06.2019 - 09.2019
Communication
Bronx High School for Writing and Communication Arts