MARIA NAJJEMBA
Houston,Texas
Summary
Dedicated HIT professional aiming to leverage 5 years of exceptional performance to add value to the Healthcare field. Committed to high-quality administrative support with 5 years of experience in instructor-led and virtual training (9-15 end users) and implementing EMR systems like Cerner, Epic, and Meditech. Highly skilled in assessing workflow processes and clinical operations to identify deficiencies. Aiming to utilize expertise in information systems performance to assist in realizing corporate mission and goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Informatics Analyst and Trainer
Insight Global -Memorial Herman Hospital
07.2023 - 03.2024
- Facilitated training sessions for staff on new clinical informatics tools, increasing overall efficiency and productivity.
- Implemented system upgrades and optimizations, reducing downtime while improving overall system performance.
- Handling Clinician service requests during their day to day activities
- Manage, coordinate and liaise with clinicians to schedule training sessions based on their availability and preferences.
- Assist in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
- Serve as a liaison between clinical staff and IT departments, ensuring seamless integration of informatics solutions into daily workflows.
- Assist with regulatory compliance efforts, maintaining up-to-date knowledge of industry standards and best practices.
Federal Oracle Cerner Training Specialist
ATG Innovations LLC
04.2022 - 03.2023
- Train Medical Professionals on Oracle Cerner and assist during Go-Live and implementation of the system
- Train physicians on the Ambulatory view, placing PowerChart orders, referrals, creating messages, letters, viewing results, recurring orders, and navigating through the message center to clinical staff
- Train different front desk end users on Registration and Scheduling and Patient Accounting
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Developed training handbooks, computer tutorials and reference materials.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
Federal Cerner Certification Training
Cerner Headquarters
03.2022 - 04.2022
- Certification in Cerner Tracks - PowerChart Ambulatory and the Registration and Scheduling
- Extensive Training in Cerner Modules - PowerChart Ancillary, PowerChart Ambulatory, Revenue Cycle, Power Chart Acute.
Epic Credentialed Trainer and Go-Live Consultant
Experis
08.2019 - 03.2022
- Provide Epic Ambulatory Training to Clinicians
- Maintaining policy and procedure documentation related to training.
- Served as a reliable resource for Epic-related troubleshooting issues, minimizing downtime and disruptions in care delivery.
- Understanding and interpreting clinical and non-clinical workflows, processes, and terminology to translate information into educationally sound training content
- Supported organizational goals of improved patient care by ensuring that clinical staff were well-equipped with the necessary skills to effectively utilize Epic's tools and features.
- Identified opportunities for process improvements based on user feedback and performance metrics, leading to increased efficiency within the organization.
- Working as a liaison for physicians and their office staff on concerns related to Epic and related systems
Education
Bachelor of Science - Information Technology
Grand Canyon High School
Grand Canyon, AZ05.2025
Associates in Science -
Houston Community College
Houston, TexasHigh school Diploma -
Gayaza High School
Kampala, UgandaSkills
- Proficiency in Cerner: PowerChart Ambulatory, Ancillary,Acute and Maternity, Surginet, FirstNet, Revenue Cycle, Patient Accounting, HIM, RadNet, Pharmnet
- Proficiency in Epic: Ambulatory, Anesthesia, ASAP, ClinDoc, CPOE, Cupid, Cadence, Grand Central/ Prelude, OpTime, and Radiant
- Proficiency in Meditech
- Voice dictation: Nuance Dragon
- Microsoft Office (Outlook, Project, Excel, Word)
- Adobe Captivate and Adobe Connect
- Camtasia
- Health Stream
- ServiceNow
- Microsoft Apps (Teams, SharePoint)
- HIPAA compliance awareness
- Clinical Workflow Optimization
Certification
Epic Ambulatory Credentialed Trainer
Cerner Millennium Certified (Revenue Cycle and Ancillary)
Certified SAFe Scrum Master (SSM)
Certified SSGB – Lean Six Sigma Green Belt
ITIL 4 Foundations
Timeline
Clinical Informatics Analyst and Trainer
Insight Global -Memorial Herman Hospital
07.2023 - 03.2024
Federal Oracle Cerner Training Specialist
ATG Innovations LLC
04.2022 - 03.2023
Federal Cerner Certification Training
Cerner Headquarters
03.2022 - 04.2022
Epic Credentialed Trainer and Go-Live Consultant
Experis
08.2019 - 03.2022
Bachelor of Science - Information Technology
Grand Canyon High School
Associates in Science -
Houston Community College
High school Diploma -
Gayaza High School
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