Maria Navarro
Plainfield,NJ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Atlantic Health System
07.2017 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Obtained prior authorization for patient medication and in office injections ensured timely fulfillment for patient treatment.
- Assisted physicians in examining and treating patients during procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Counciled patients on treatment procedures, medications, and diet plans for continued care.
- Prepared and administered medications as directed by the physician.
- Mentored new hires and helped them acclimate to the fast-paced office environment.
- Collected blood, tissue, and laboratory specimens for further testing.
- Scheduled patient appointment, procedure, and lab appointments
- Conducted inventory review and ordered medical, lab and office equipment.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Medical Assistant– Cardiovascular
Dr. Saleem Husain
09.2015 - 07.2017
- Conducted patient in-take for all cardiovascular patients within the practice
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient care by contacting medical facilities to schedule tests and procedures.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Medical Assistant – Pediatrics
Rainbow Pediatrics Association
03.2015 - 08.2015
- Scheduled patient consults, appointments, and follow-up visits
- Performed routine laboratory tests accurately and promptly to aid in prompt diagnoses and treatment plans.
- Collaborated with healthcare professionals to coordinate care for pediatric patients, resulting in seamless treatment plans.
- Administered vaccinations as needed, contributing to the overall wellness of the pediatric population served.
- Educated parents on proper home care techniques for their children''s specific conditions, promoting faster recovery times.
- Streamlined office operations by maintaining accurate medical records, scheduling appointments, and managing supply inventory.
- Assisted in the training and onboarding of new medical assistants, providing guidance and mentorship for a cohesive team dynamic.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained prior authorizations for all patient medications within the office
- Prepared and administered injections of medications for patients within the office.
Customer Service Representative
LogistiCare
06.2013 - 01.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Responded proactively and positively to rapid change.
Education
Registered Medical Assistant -
American Medical Technologist
04.2017
Medical Assistant Diploma -
Everest Institute
South Plainfield, NJ03.2015
Skills
- BLS Certified
- Great Communication Skills
- Team Building
- Leadership
- HIPAA Compliance
- Direct Patient Care
- Reliable team player
- Adaptable
- Fluent in Spanish
- EPIC EMR
Timeline
Certified Medical Assistant
Atlantic Health System
07.2017 - Current
Medical Assistant– Cardiovascular
Dr. Saleem Husain
09.2015 - 07.2017
Medical Assistant – Pediatrics
Rainbow Pediatrics Association
03.2015 - 08.2015
Customer Service Representative
LogistiCare
06.2013 - 01.2015
Registered Medical Assistant -
American Medical Technologist
Medical Assistant Diploma -
Everest Institute