Maria Nicholas
Somerset,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
RPSGT/ST
LCRH
02.2023 - Current
- Maintained accurate patient charts and medical records.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Developed strong rapport with referring physicians, fostering collaborative relationships that ultimately benefited patient care outcomes.
- Monitored patient vital signs, lab results and other indicators of health.
- Utilized medical software to document and track patient progress.
- Cleaned and sterilized instruments, equipment and surfaces.
- Performed diagnostic tests and reported results to healthcare providers.
Loan Officer
Lake Cumberland Financial
06.2020 - 02.2023
- Explained very technical financial information to applicants in easy to understand language.
- Improved loan processing efficiency by streamlining application procedures and documentation requirements.
- Negotiated loan terms and conditions with customers to secure best deal.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
- Examined customer loan applications for loan approvals and denials.
CSR
Ky Health Administrators
02.2018 - 06.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Implemented and developed customer service training processes.
- Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
Education
No Degree - Polysomnography
First Sleep School
Aubrey, TX05.2026
High School Diploma -
Pulaski County High School
Somerset, KY05.2011
Skills
- CPAP Titration
- Medical Terminology
- Non-REM sleep analysis
- Indirect Patient Care
- Staff Assessment
- Certified in CPR/AED
- Self-Driven and Motivated
- Technical training
- Inpatient Care
Timeline
RPSGT/ST
LCRH
02.2023 - Current
Loan Officer
Lake Cumberland Financial
06.2020 - 02.2023
CSR
Ky Health Administrators
02.2018 - 06.2020
No Degree - Polysomnography
First Sleep School
High School Diploma -
Pulaski County High School
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