Overview
Work History
Education
Languages
Timeline
Generic

maria Nielsen

Helendale,CA

Overview

2026
2026
years of professional experience

Work History

Line Preparation Cook

General Atomics
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
  • Communicated closely with servers to fully understand special orders for customers.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Supported cost-saving efforts by using ingredients efficiently and minimizing waste during the food preparation process.
  • Handled ingredient substitutions or special requests from customers with care, ensuring that dietary needs were met without sacrificing taste or presentation quality.
  • Maintained high standards of cleanliness and sanitation, adhering to strict health codes and regulations.
  • Ensured accurate portion control for each dish served, resulting in consistent presentation and satisfied customers.
  • Contributed to positive workplace atmosphere through clear communication, teamwork, and assisting coworkers when needed.
  • Improved customer satisfaction with timely delivery of food orders by working closely with fellow team members in a fast-paced environment.
  • Collaborated with other cooks on staff to ensure smooth operation of the line during peak service hours.
  • Increased kitchen productivity by effectively organizing workstations for maximum efficiency during busy meal periods.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.

Bar/ Cashier

Yaamava Casino Resort
03.2024 - 03.2025
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased repeat business through exceptional customer service that fostered loyalty among patrons.
  • Accurately balanced cash registers at the beginning and end of each shift, ensuring financial integrity.
  • Stayed informed on current promotions and menu offerings to accurately answer customer questions.
  • Completed bar inventory checks and recorded requisition sheets.
  • Streamlined payment processes for faster transactions, resulting in shorter wait times for customers.
  • Continuously sought opportunities for professional growth and development by attending relevant training sessions offered by the employer or industry organizations.
  • Collaborated with bartenders and servers to address discrepancies in orders or payments promptly.
  • Arranged bottles and glasses to maintain attractive display following standards.
  • Improved order accuracy by carefully verifying customer orders before processing payments.
  • Mixed alcoholic and non-alcoholic drinks following standard recipes and procedures.
  • Assisted with inventory management to ensure adequate stock levels for bar operations.
  • Handled customer inquiries professionally, addressing concerns with patience and empathy.
  • Took orders and closed guest checks by submitting information into POS system.
  • Handled special requests from customers thoughtfully, demonstrating flexibility within established guidelines.
  • Enhanced customer satisfaction by providing efficient cash-handling services and maintaining a friendly demeanor.
  • Provided training to new bar staff on proper cash handling procedures, contributing to their successful integration into the team.
  • Supported loss prevention efforts by adhering to company policies and reporting suspicious activity when necessary.
  • Managed high-volume transactions during peak hours, maintaining composure under pressure.
  • Maintained a clean and well-organized workspace to facilitate smooth bar operations.
  • Calculated and returned appropriate change and maintaining adequate cash and coin for making change.
  • Processed various payment methods, including cash, credit cards, and gift certificates, accommodating diverse customer preferences.
  • Completed regular audits of cash register contents, ensuring accurate financial records for the establishment.
  • Entered orders into computer and charged patrons.
  • Exceeded performance goals consistently by focusing on efficiency without sacrificing quality service.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier

Sliver Lakes Market
05.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced shopping experience, provided product information and location assistance.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Reduced processing errors by meticulously following transaction procedures.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Perris Lake High
Perris, CA

Languages

Spanish bilingual English
Full Professional

Timeline

Bar/ Cashier

Yaamava Casino Resort
03.2024 - 03.2025

Cashier

Sliver Lakes Market
05.2022 - 06.2023

Line Preparation Cook

General Atomics

High School Diploma -

Perris Lake High
maria Nielsen