Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Human Resources Representative
Digital Room
10.2022 - Current
Collaborated with entire human resource department to discuss new ways to recruit top talent.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Answered employee inquiries regarding health benefits and 401k options.
Evaluated termination data to review and report on existing or potential trends.
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Processed payroll for employees.
Reviewed and screened applicant resumes to identify qualified candidates.
Put together employee files and collected required digital or physical information to meet requirements.
Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Regional Administrative Assistant
SBM Management Services
08.2021 - 10.2022
Coordinated implementation of people-related services, policies and programs through departmental staff.
Conducted interviews with participants to assess eligibility.
Scheduled office meetings and client appointments for staff teams.
Coordinated bookkeeping activities in QuickBooks and Lawson.
Collaborated with area managers to evaluate needs and optimize operational plans.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Advertised job opportunities on social media platforms and job boards.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Reviewed onboarding processes regularly, identifying and correcting deficiencies.
HR Coordinator
The Briad Group
11.2016 - 03.2020
E-Verify for TGIF Restaurants, Wendy's all in the East & West Coast
Prepare MIT (manager in training) Packets, ship out to restaurant destination
Log all legal incidents from each restaurant onto Lawson
Prepare and distribute beverage expense report for all TGIF restaurants
Create a weekly NPS Report made on Excel
Scan and log all Term Files on to Lawson and Excel
Snagajob i-9 Training for all TGIF MIT’S
Completed background and reference checks to facilitate hiring and onboarding of employees.
Addressed and resolved general payroll-related inquires.
Vincent Benjamin, The Briad Group
06.2016 - 11.2016
Staffing Agency
Administrative Assistant/ Appointment coordinator
AutoNation Hyundai
09.2014 - 10.2015
Assisted service advisors with warranty information and inquiries
Outgoing service follow-up calls to ensure satisfaction
Oversaw Quality Assurance of employee’s recordings with (Ztrack) documenting, and couching
Scheduled all service appointments using (ADP AND XTIME)
HR Generalist
J And R Landscaping
08.2008 - 04.2014
Reviewed and screened applicant resumes to identify qualified candidates.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Managed payroll processing and benefits to compensate employees for service rendered.
Conducted performance reviews and provided feedback to managers on employee performance.
Agent
United Blood service | Tempe
05.2007 - 07.2008
Located and contacted potential clients to offer advertising services
Answer 80+ calls per day.
Obtained client information by answering telephone calls.