Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MARIA NOWLAN

MARIA NOWLAN

Mount Laurel,NJ

Summary

Dedicated and customer-focused professional with over 3 years of experience in customer service seeking to join a leading airline as a Flight Attendant. Passionate about aviation and committed to ensuring passenger safety, comfort, and satisfaction while delivering a positive travel experience. Skilled in communication, problem-solving, and providing exceptional service in fast-paced, high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Quiet Storm Surf Shop
  • Worked registers, closed and opened registers and handled the cash and payment within
  • Kept sales floors and cash wrap clean, assisted in daily cleaning duties and kept racks neat
  • Directed sales associates in duties and maintained a professional attitude always as well as providing a good shopping experience to all customers

Yacht Stewardess
  • Maintained housekeeping within the boats, keeping everything tidy, organized and orderly.
  • Assisted with booking massages, marinas, and making phone calls for yacht owners.
  • Served guests during meals and throughout the day
  • Assisted with tenders and some lines while docking
  • Worked as a registering hostess for Worth Avenue Yacht brokerage for the Palm Beach International Boat Show

Server/Hostess/Take-Out

Stacks on 38
01.2024
  • Responsible for taking guests order, and giving them a wonderful dining experience. Trayed up food and took it out to the dining guests. Was a part in side work, to ensure a properly flowing work environment for everyone.
  • Lead guests to their seats and made sure the flow of the restaurant remained under control. Took and placed mobile food and bakery orders, and got together condiment bags to go with them, handled the cash register, as well as card as, gift cards, and other forms of payment.

Server/Main Hostess/Take-Out/Expo/Food-Runner

Prospectors Grille & Saloon
01.2022 - 01.2025
  • Handled register and its expected duties, including cash, card payments, gift cards, and other forms of payment. Sold event tickets and was responsible for taking reservations and handling phone calls. Lead guests to their seats, met their needs, and kept the flow of the restaurant under control.
  • Had the responsibility of taking customers orders and meeting their requests, and ensuring their dining experience was a wonderful one. Took part in side work in the kitchen/server areas, to ensure a safe and flowing work environment for all.
  • Took mobile food orders and properly placed them into the system. Put all orders together and got them to the customers. Ran food trays out to the restaurant to dining-in customers, and helped to put together those plates of food.

Education

High School Diploma -

Acellus Academy
01.2023

Skills

  • Customer Service/Hospitality
  • Food Handling
  • Teamwork
  • Food Running
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Attention to detail
  • Complex Problem-solving

Certification

  • STCW, Seven Seas Academy - January 2025
  • Basic Firefighting, Seven Seas Academy - January 2025

Languages

English
Native or Bilingual

Timeline

Server/Hostess/Take-Out

Stacks on 38
01.2024

Server/Main Hostess/Take-Out/Expo/Food-Runner

Prospectors Grille & Saloon
01.2022 - 01.2025

Supervisor

Quiet Storm Surf Shop

Yacht Stewardess

High School Diploma -

Acellus Academy