Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Maria Ocampo

Houston,TX

Summary

Results-driven Billing Specialist with 10+ years of experience in customer billing, document control, and accounts payable/receivable. Demonstrated expertise in managing invoices with exceptional accuracy and efficiency, leading to improved financial tracking and reduced discrepancies. Core competencies include data management, customer service, and administrative office management. Aiming to leverage these skills in a progressive organization that values efficiency and innovation.

Overview

12
12
years of professional experience

Work History

Senior Billing Specialist

SLB
Houston, TX
05.2022 - Current
  • Generate sales orders and enter data into the system.
  • Provided assistance to team members in resolving complex billing problems.
  • Process service tickets, and resolve discrepancies.
  • Verify revenue recognition criteria before invoicing.
  • Submit invoices electronically, adhering to customer-specific EDI requirements.
  • Validate auto-accruals and prepare documents for imaging and filing.
  • Build effective partnerships through strong communication skills.
  • Worked with team members to identify and develop process improvements.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Performed periodic audits of customer accounts to verify accuracy of information.
  • Generated detailed financial reports for management review.

Project Administrator/Billing Specialist

Servpro
Houston, TX
08.2021 - 05.2022
  • Managed all schedules of work (A-Labor, B-Consumables, C-Equipment, D-Subcontract, E-Miscellaneous) for time and materials large loss projects.
  • Utilized TM software for project setup, data entry, projections, and invoicing.
  • Audited reports to validate and reconcile billing and costs.
  • Collaborated with Shared Services to ensure compliance with the lien process.
  • Assisted the production team with pricing for consumables and equipment.
  • Updated system records for temporary and franchise employees.
  • Maintained a database of key contacts related to the project activities.
  • Monitored project progress to enforce adherence to deadlines and quality standards.

Administrative Assistant

Fox Metals and Alloys
Houston, TX
07.2019 - 08.2021
  • Prepared monthly fuel and mileage reports for company trailers.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Deposited company checks, and ordered office supplies.
  • Supported managers with small projects.
  • Maintained trailer folders, and scanned department paperwork into the system.
  • Assisted the Quality Control Department.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Processed invoices for payment using accounting software applications.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.

Billing Analyst

Insight Vision Care/ Riverway Business Services
Houston, TX
11.2018 - 02.2019
  • Answered incoming phone calls.
  • Managed customer account setup process including creating new accounts as needed.
  • Followed all company procedures to keep data confidential.
  • Communicated with credit, collections, customer service and operations department members to assist with and remedy billing issues.
  • Worked closely with accounting department staff on reconciliation efforts related to receivables.
  • Checked claims coding for accuracy
  • Performed daily audits of customer accounts to ensure accuracy of information.
  • Maintained records of all customer transactions and payments.
  • Submitted claims to insurance companies.

Administrator/Accounts Payable Clerk

Ricoh USA
Houston, TX
06.2015 - 06.2018
  • Created and maintained customer profile accounts.
  • Generated and terminated contracts per client requirements.
  • Invoiced the company's products accurately and timely.
  • Reconciled accounts and assisted customers with billing issues.
  • Revised invoice discrepancies and supported external accounts.
  • Performed data entry tasks into computer databases from paper documents.
  • Answered incoming calls and responded to customer inquiries.
  • Assisted with preparing journal entries related to accounts payable transactions.

Fleet Client Service Coordinator

Xerox
Houston, TX
09.2012 - 09.2015
  • Ensured accuracy in maintaining customer account records.
  • Ordered supplies and input service calls for customers.
  • Prepared monthly reports and national billing for clients.
  • Supported document management for auditors, and resolved billing issues.
  • Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
  • Resolved contract and billing system inconsistencies, identifying discrepancies and requesting corrections.

Education

Accounting associate’s degree - Accounting and Finance

Lonestar Community College
Houston, TX
02.2025

High School Diploma -

Cypress Falls High School
Houston, TX

Billing and Coding Certificate -

Texas School of Business
Houston, TX

Skills

  • Spanish Language Expertise
  • Payment processing expert
  • Accurate data entry
  • Expert billing knowledge
  • Accounts receivable expertise
  • Adaptability to change
  • Software applications
  • Critical-Thinking
  • Team collaboration
  • Proven problem solving
  • Audit support
  • Multitasking and organization

References

References available upon request.

Timeline

Senior Billing Specialist

SLB
05.2022 - Current

Project Administrator/Billing Specialist

Servpro
08.2021 - 05.2022

Administrative Assistant

Fox Metals and Alloys
07.2019 - 08.2021

Billing Analyst

Insight Vision Care/ Riverway Business Services
11.2018 - 02.2019

Administrator/Accounts Payable Clerk

Ricoh USA
06.2015 - 06.2018

Fleet Client Service Coordinator

Xerox
09.2012 - 09.2015

Accounting associate’s degree - Accounting and Finance

Lonestar Community College

High School Diploma -

Cypress Falls High School

Billing and Coding Certificate -

Texas School of Business

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