Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Maria Ogborn

Maria Ogborn

Scottsdale,AZ

Summary

Bright, open hearted, self driven, passionate, and caring human being, seeking meaningful work experiences where I can make a positive difference. Looking for a work environment where I can greatly contribute to us growing, learning, and rising together! I am a hard worker, reliable, trustworthy, loyal, and incredible with all of the people of the world. I will exceed your expections.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Private Caregiver

Terina Buchanan
03.2020 - 01.2024
  • I work with the elderly and hospice clients to give the utmost quality and attentive care from a holistic approach
  • I create environments for clients and families that are safe, loving, and connected as hospice clients transition
  • I provide empathy, compassion, communication, support, and education to the family throughout the transition process.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Assisted patients with self-administered medications.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented vitals, behaviors, and medications in client medical records.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

LMT and Reiki Provider

Rejuvenation Day Spa
04.2022 - 06.2023
  • I create a safe healing space for my clients and guide and support them throughout their healing journeys
  • My approach is holistic and intuitive
  • I help my clients improve functionality and restore mobility
  • I help them find pain relief, both chronic and acute, in ways that provide long term relief
  • I help them improve their quality of life.
  • Documented client progress to track effectiveness and inform future treatment plans.
  • Utilized evidence-based techniques to deliver successful treatment.
  • Attended continued education sessions to maintain professional standards and stay up-to-date with new developments.
  • Organized and detail-oriented with a strong work ethic.

Server

Sweet Hereafter
02.2018 - 04.2021
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Caregiver

The Springs Living
11.2019 - 03.2021
  • I worked with elderly, disabled, and hospice patients to help them achieve overall care, health, and well-being in a graceful, gentle, and compassionate manner.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Completed regular check-ins and progress report for each client.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Early Childhood Education Teacher

The Children’s Hour Academy and Grandma‘s Place Early Learning Center
04.2016 - 11.2019
  • I created safe, connected, loving, thriving twos classrooms for 10 to 12 children per class
  • I created the curriculum with my vast creativity and heart for teaching in ways that most valuably offered all children opportunities to learn, grow, connect, create, and thrive
  • I tracked and logged early childhood progress and personal educational needs for all of my children each month so they had the greatest opportunity to succeed and have their own developmental needs met
  • I trained other teachers as well.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Developed and implemented behavior management plans.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Supported students in developing self-esteem and self-confidence.
  • Developed innovative activities to engage young children in learning process.
  • Utilized creative teaching strategies to engage students in classroom.
  • Incorporated music, art and literature into curriculum.
  • Monitored classroom to verify safe and secure environment.
  • Modeled positive behavior and communication skills for students.
  • Established positive relationships with students and families.
  • Created safe and nurturing learning environment for preschoolers.

Server

Portland City Grill
07.2006 - 09.2015
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Shift Manager

Starbucks Inc
04.2008 - 06.2012
  • I worked in a fast-paced social environment to provide excellent customer service to customers
  • After three months, I was promoted to shift manager and was given the opportunity to lead the team and hire and train new employees
  • My shifts were smooth and upbeat as they brought a sense of community, belonging, connection, joy, and purpose to the environment, team members, and customers.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Trained and mentored new employees to maximize team performance.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Tracked receipts, employee hours, and inventory movements.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Managed staff hiring, training and supervision.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Cultivated professional working relationships with peers and supervisors.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Education

800 hour diploma -

East West College of the Healing Arts

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Skills

  • Deep tissue massage
  • Elder and Hospice massage
  • Structural techniques
  • Myofascial release
  • Swedish massage
  • Neuromuscular techniques
  • Reiki Level 2
  • Holistic practitioner

Certification

Finger Print 1 clearance card

LMT

BSL CPR and First Aid

Food Handlers Card



Timeline

LMT and Reiki Provider

Rejuvenation Day Spa
04.2022 - 06.2023

Private Caregiver

Terina Buchanan
03.2020 - 01.2024

Caregiver

The Springs Living
11.2019 - 03.2021

Server

Sweet Hereafter
02.2018 - 04.2021

Early Childhood Education Teacher

The Children’s Hour Academy and Grandma‘s Place Early Learning Center
04.2016 - 11.2019

Shift Manager

Starbucks Inc
04.2008 - 06.2012

Server

Portland City Grill
07.2006 - 09.2015

800 hour diploma -

East West College of the Healing Arts

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Maria Ogborn