Talented professional considered knowledgeable leader and dedicated problem solver. Brings 28 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Self-motivated Business Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
21
21
years of professional experience
Work History
Coordinator Anaylist
Comcast
Edison, United States
08.2010 - Current
Oversaw technical, operational, clerical and customer service support activities.
Devised and implemented improvements to reporting procedures.
Interpreted management directives to define and document administrative staff processes.
Managed conference scheduling and travel arrangements for key personnel.
Executive Assistant
Comcast
New Jersey Area, Middlesex
01.2000 - 11.2008
Organized and coordinated conferences and monthly meetings.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Created expense reports, budgets and filing systems for management team.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Trained junior office staff in correct procedures and reporting requirements.
Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Filed paperwork and organized computer-based information.
Worked with senior management to initiate new projects and assist in various processes.
Answered high volume of phone calls and email inquiries.
Volunteered to help with special projects of varying degrees of complexity. (Comcast Cares Day)
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Promoted team productivity by keeping supplies organized and well-stocked.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Took notes and dictation at meetings.
Wrote reports, executive summaries and newsletters.