Maria Oliveira
Winter Garden,Florida
Summary
Proactive and adaptable, with a proven track record at Lacoste and a family business, enhancing team efficiency and customer satisfaction. Excelled in problem-solving and software proficiency, demonstrating a strong capacity for teamwork and collaboration. Fluent in Portuguese and English, I bring a blend of technical and interpersonal skills to drive positive outcomes. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
1
1
year of professional experience
Work History
Intern
Lacoste
11.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Intern
Family Business
06.2023 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
Volunteer
Give Kids The World Village
11.2022 - 12.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Horizon High School
Winter Garden, FL05.2023
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Team Collaboration
- Flexible Schedule
- [Language] Fluency
Languages
English
Native or Bilingual
Timeline
Intern
Lacoste
11.2023 - 12.2023
Intern
Family Business
06.2023 - 07.2023
Volunteer
Give Kids The World Village
11.2022 - 12.2022
High School Diploma -
Horizon High School