Maria Ordaz
Turlock,Ca
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
12
12
years of professional experience
Work History
Unarmed Security Officer
Crimetek Security Services
Turlock, Ca
09.2023 - 07.2024
- Called to take messages, answer questions, and provide information during non-business hours and when switchboard is closed
- Locked doors and gates of entrances and exits to secure buildings
- Patrolled assigned areas on foot or in vehicle to maintain security for personal, building and equipment
- Protected evidence or scene of incident for further security investigations
- Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Patrolled parking lots and garages to prevent vehicle break-ins or thefts
- Monitored CCTV cameras to ensure the safety of personnel and visitors onsite
Professional House Cleaner
Krystal Clear Cleaning Agency
Turlock, Ca
04.2018 - 07.2023
- Provided feedback on ways to improve housekeeping processes and procedures
- Carried out deep cleans in kitchens including ovens and fridges
- Provided assistance with organizing closets, cabinets, drawers, and shelves
- Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met
- Applied strong organizational skills to ensure that all tasks were completed efficiently
- Prioritized work tasks and remained flexible to workload changes
- Managed time effectively to complete daily assignments within allotted timeframe
- Displayed ability to clean and sanitize bathrooms, kitchens, living rooms, and bedrooms
Retail Merchandising Associate
CCRS
Ceres, Ca
10.2021 - 12.2021
- Obtained merchandise from bins and shelves
- Created effective visual merchandising strategies that resulted in higher conversion rates
- Collaborated with team members across departments to execute projects successfully
- Successfully monitored inventory levels, including restocking shelves and rotating stock as necessary
- Examined and inspected stock items for wear and defects, reported any damage to supervisors
- Cleaned display cases, shelves, and aisles
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards
- Used ID tags, stamps, and electronic marking tools to mark stock items
- Managed customer relationships for customer satisfaction and loyalty
- This position was ONLY by CONTRACT
Assembly Line Production Worker
Canopy Growth
Modesto, Ca
09.2021 - 10.2021
- Tracked company inventory counts and ordered new equipment to prevent shortages
- Set up and tore down production equipment and props efficiently
- Maintained and organized props inventory, ensuring proper labeling and storage
- Placed components in trays or boxes on production line
- Successfully completed safety training courses related to assembly line operations
- Resolved assembly line jams and other production issues
- Swept, and cleaned work areas
- Identified potential issues with product quality or quantity during the assembly process
- Notified supervisor of errors, differences, or irregularities in product
- Followed standard operating procedures to meet quality requirements
- Completed tasks efficiently while maintaining high standards of quality control
- Demonstrated strong attention to detail when inspecting finished products
Retail Merchandiser Assistant
SAS Retail/Advantage Solutions
Modesto, Ca
05.2021 - 07.2021
- Determined which products to be advertised, appropriate advertising medium, and ad timing
- Collaborated with vendors to obtain and develop desired products
- Scanned shelves and product cases for expired stock, discarding outdated or spoiled items
- Conducted market research and analysis, identifying trends and opportunities for product placement and promotion
- Determined effectiveness of merchandising strategies by monitoring product sales
- Maintained accurate records of merchandise sales, stock levels, and promotional activities for various store locations
- Participated in ongoing training to enhance own job skills and knowledge
- Committed to delivering excellent customer service while working in a fast-paced environment
Freelancer/Content Writer
Upwork
Turlock, Ca
03.2012 - 10.2020
- Revised and developed business plans to emphasize product line, pricing and inventory factors
- Prioritized workflow and managed schedules to deliver completed projects under deadline
- Developed and maintained relationships with clients to ensure satisfaction with the final product
- Established and maintained relationships with individuals recognized as credible sources of information
- Managed writing projects from conception to completion, including research, writing, revision, and editing
- Edited text for grammatical correctness, clarity, and tone
- Experienced with social media and communications platforms
Education
Mobile Application Development
Google/Cousera
California12-2024
Diploma - Private Investigations
Secret of Private Eyes
Arizona12.2022
Associate in Arts (A.A.) - Computers
Southern New Hampshire University
Manchester, NH, USAssociate in Arts (A.A.) - Computer Information Science
Columbia College
Columbia, MO, USSkills
- Facility Security
- Building Security
- Crime prevention
- Incident reporting
- Team coordination
- Crowd control
- ID verification
- Access control
- Bag searches
- Perimeter security
- Situational awareness
- Emergency response
- Public safety
- CCTV monitoring
- Surveillance
- Security camera monitoring
- Content creation
- Critical thinking
- Problem-solving
- Attention to detail
- Content writing
- Mobile app development
- Video editing
- Product restocking
- Customer assistance
- Price checking
- Product tagging
- Display assembly
- Workstation cleaning
- Money handling
- Merchandise display
- Clear communication
- Pallet jack handling
- Merchandise stocking
- Visual merchandising
- Light maintenance
- Restock shelves
- Team collaboration
- Inventory counting
- Merchandise restock
- Professionalism
References
References available upon request
Languages
Spanish, Conversational
Accomplishments
- Working on developing and creatingan mobile app to upload on Apple and Android store.
Timeline
Unarmed Security Officer
Crimetek Security Services
09.2023 - 07.2024
Retail Merchandising Associate
CCRS
10.2021 - 12.2021
Assembly Line Production Worker
Canopy Growth
09.2021 - 10.2021
Retail Merchandiser Assistant
SAS Retail/Advantage Solutions
05.2021 - 07.2021
Professional House Cleaner
Krystal Clear Cleaning Agency
04.2018 - 07.2023
Freelancer/Content Writer
Upwork
03.2012 - 10.2020
Mobile Application Development
Google/Cousera
Diploma - Private Investigations
Secret of Private Eyes
Associate in Arts (A.A.) - Computers
Southern New Hampshire University
Associate in Arts (A.A.) - Computer Information Science
Columbia College
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