Maria Ortiz Paredes
Oviedo,Florida
Summary
Detail-oriented housekeeping professional with a strong focus on customer satisfaction and hygiene. Proven ability to maintain cleanliness standards, operate cleaning equipment safely, and effectively communicate with guests.
Overview
21
21
years of professional experience
Work History
Housekeeping Aide
Erica's Cleaning
Oviedo, FL
01.2022 - 01.2025
- Performed routine cleaning tasks, ensuring high standards of cleanliness and hygiene in various environments.
- Operated cleaning equipment, including vacuums and floor scrubbers, with proficiency and safety awareness.
- Organized cleaning supplies and maintained inventory levels to support efficient operations.
- Collaborated with team members to streamline cleaning processes and improve overall service delivery.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Conducted detailed inspections of cleaned areas, ensuring adherence to quality standards and client expectations.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Dusted and polished surfaces to achieve attractive shine.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Removed soiled sheets, washcloths and towels.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated electronic backpack vacuums and floor sweepers.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Polished fixtures to achieve professional shine and appearance.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Sorted, laundered and put away various laundry items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Washed and put away kitchen dishes, utensils and glassware.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Hang, cleaned and rehung draperies to maintain freshness.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Housekeeper
AdventHealth
Winter Park, FL
01.2008 - 01.2021
- Supervised daily cleaning operations, ensuring adherence to health and safety standards.
- Trained and mentored new housekeeping staff on best practices and procedures.
- Implemented efficient scheduling for cleaning duties, optimizing team workflows.
- Conducted regular inspections of patient rooms to maintain cleanliness and hygiene standards.
- Utilized advanced cleaning equipment and chemicals safely for optimal results.
- Developed training materials focusing on infection control protocols for housekeeping staff.
- Evaluated cleaning processes regularly, recommending improvements to enhance service quality.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Housekeeper
First Choice Cleaning Contractors
Oviedo, FL
01.2006 - 01.2008
- Collaborated with nursing staff to address specific patient needs regarding room maintenance.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Cook
El Pueblo Mexican Restaurant
Oviedo, FL
01.2004 - 01.2006
- Prepared and cooked authentic Mexican dishes following established recipes and presentation standards.
- Managed inventory levels, ordering supplies to ensure kitchen efficiency and availability of ingredients.
- Trained new kitchen staff on food preparation techniques and restaurant safety protocols.
- Maintained cleanliness and organization of kitchen workspace, adhering to health and safety regulations.
Education
Mexico School
Mexico City07-2005
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
- Health and safety compliance
- Laundry skills
- Bathroom cleaning
- Cleaning techniques
- Dusting techniques
- Waste disposal
- Stain removal
- Window washing
- Kitchen cleaning
- Carpet cleaning
- Odor control
- Restocking supplies
- Sanitization procedures
- Interior window washing
- Polishing surfaces
- Teamwork
- Vacuuming and sweeping
- Excellent oral and written communication
- Hospitality background
- Cleaning bathrooms
- Physically strong
- Mopping and sweeping
- FLUENT IN [LANGUAGE]
- Quality assurance
- Laundry management
- Quality assurance controls
- Vacuuming
- Dusting furniture
- Building maintenance
- Guest relations
- Residential cleaning
- Folding clean laundry
- Restroom detailing
- Sorting and washing laundry
- Ceiling fan cleaning
- Multitasking and organization
- Cleaning and organizing
- Basic maintenance
- Room preparation
- Hardworking
- Surface disinfection
- Guest amenity replenishment
- Sanitization techniques
- Kitchen sanitizing
- Linen replenishment
- Deep cleaning
- Dusting
- Cleaning methods
- Towel replenishment
- Health standards compliance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Housekeeping Aide
Erica's Cleaning
01.2022 - 01.2025
Housekeeper
AdventHealth
01.2008 - 01.2021
Housekeeper
First Choice Cleaning Contractors
01.2006 - 01.2008
Cook
El Pueblo Mexican Restaurant
01.2004 - 01.2006
Mexico School