Maria Oursler
Evansville,IN
Summary
Proven team collaborator and strong work ethic exemplified at McAllister's Deli, enhancing customer satisfaction through attentive service and efficient problem-solving. Skilled in cash handling and team mentoring, consistently maintaining a professional appearance and contributing to a positive dining environment. Achieved significant improvements in service standards, even under high-pressure situations.
Overview
3
3
years of professional experience
Work History
Front of House Employee
McAllister's Deli
04.2021 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
High School Diploma -
Mater Dei High School
Evansville, IN05.2024
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Cash handling proficiency
- Professional Appearance
- Order Taking
- Greeting guests
Languages
German
Limited Working
Volunteer and Service
- 60 Hours at Vanderburgh Humane Society
- 20 hours at Mater Dei High School
- 4 hours at St. Vincent de Paul
- 25 hours at Resurrection Elementary and Middle School
- 15 hours Tutoring
- 5 hours on Park Clean-up
- 3.5 hours at Holy Redeemer Kids Night
- 2 hours at Habitat for Humanity
- 3 hours with Youth Resources
- 3 hours being a West Side Catholic Science Fair Judge
Timeline
Front of House Employee
McAllister's Deli
04.2021 - Current
High School Diploma -
Mater Dei High School