Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
11
11
years of professional experience
Work History
Clerical Receptionist/ Front Office
Mansfield ISD
06.2021 - 03.2023
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Coordinated communications, taking calls, responding to emails, and interfacing with clients.
Scheduled meetings and sent invitations specifying time and location.
Created and updated spreadsheets to track and report data.
Processed documents and materials for dissemination to appropriate parties.
Managed multiple calendars and contacts using computer software.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Produced and distributed memos, newsletters and other forms of communication.
Composed and distributed reports, routine correspondence and meeting notes with job-related software.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Reading Intervention Teacher
Mansfield ISD
05.2012 - 05.2021
Responded to customer issues to provide immediate resolution and improve retention.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Interpreted assessment data to determine best intervention methods for students.
Analyzed and reported on each student's progress in reading in accordance with school district's policies.
Monitored small reading groups comprised of [1:6] students.
Established a positive and engaging classroom environment that was conducive to improving literacy skills.
Encouraged love of reading and promoted literacy to students.
Communicated positively with students through engaging conversations.
Spoke with parents to discuss student progress and discuss reading issues.
Implemented rigorous but intentional instructional techniques to accomplish intervention goals.
Developed and deepened successful relationships with teachers in order to provide optimal support.
Established clear plans with each student and collaborated closely to achieve targets.
Prepared and utilized materials for one-on-one and group instruction.
Completed and reviewed assessments to develop customized improvement plans.
Analyzed student data and prescribed remediation and enrichment to meet learning needs.
Designed and delivered personalized learning for each student and advocated for student inclusion and success in general education environments.
Enhanced students' sensory- and perceptual-motor skills through hands-on activities.
Created and implemented compliant IEPs, progress reports, and state-specific special education documentation.
Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
Built relationships with students and guardians through active communication and positive feedback.
Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
Evaluated student needs to provide helpful resources and support.
Adapted instructional techniques to the appropriate ages and skill levels of supervised students.
Offered hands-on learning opportunities to develop student self-esteem and life skills.
Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Enhanced students' physical, behavioral and social skills through class activities.
Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
Defined and communicated rules and enforced through approved disciplinary methods.
Education
Some College - No Degree
Tarrant County College District
Fort Worth, TX
Skills
Professional and Courteous
Research and Analytical Skills
Strong Organizational Skills
Confidentiality and Data Protection
Schedule Management
Document and File Management
Judgment and Decision Making
Task Prioritization
Office Staff Leadership
Confidentiality Understanding
Prioritization and Time Management
Critical Thinking
Clear Communication
Relationship Building
Administrative Procedures
Bilingual in Spanish and English
Customer Service
Employee Communications
Meeting Note Taking
Highly Efficient and Productive
Presentation Development
Problem Solving
Spreadsheet Tracking
Accomplishments
Created highly effective new program that significantly impacted efficiency and improved operations.