MARIA OZUNA
San Antonio,TX
Summary
Dynamic Administrative Specialist with a proven track record at Opportunity Homes, excelling in scheduling and office management. Recognized for enhancing team efficiency and fostering strong relationships through exceptional customer service. Skilled in data entry and confidentiality, I streamline processes while promoting a positive work environment.
Overview
5
5
years of professional experience
Work History
Administrative Specialist
Opportunity Homes
06.2025 - Current
- Supported daily administrative tasks, enhancing overall team efficiency.
- Collaborated with team members to improve workflow and task management.
- Provided front-line customer service, addressing inquiries and resolving issues promptly.
- Processed incoming and outgoing mail and packages according to established procedures.
- Maintained associate employee files and supported HR requirements.
- Maintained a professional and welcoming office atmosphere by greeting visitors, answering phone calls promptly, and addressing any in-person inquiries with courtesy.
- Maintained accurate financial records by reconciling invoices, processing payments, and generating expense reports.
- Managed inventory levels to ensure adequate office supplies were always available while minimizing costs through strategic purchasing decisions.
Administrative Assistant
Staff Force Personnel Services
10.2023 - 11.2024
- Managed scheduling and calendar coordination for multiple executives, ensuring efficient time management.
- Implemented office supply inventory system, reducing waste through improved tracking processes.
- Coordinated logistics for meetings and events, optimizing resource allocation and attendee experience.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Administrative Assistant
Darby Day Staffing
11.2020 - 09.2023
- Developed and maintained filing systems to enhance document retrieval and organization.
- Assisted in preparing reports and presentations, contributing to effective communication of information.
- Facilitated communication between departments, improving collaboration and workflow efficiency.
- Trained new administrative staff on office protocols and software applications, enhancing team performance.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
Education
DENTAL ASSISTANT DEGREE -
KAPLAN COLLEGE
San Antonio, TX05-2010
High School Diploma -
HIGHLANDS HIGH
3118 ELGIN AVE. SAN ANTONIO TX 7821008-2000
Skills
- Scheduling
- Order processing
- Scheduling appointments
- Recruiting
- Data entry
- Documentation and recordkeeping
- Confidentiality and data protection
- Office management
- Appointment scheduling
Languages
Spanish
Full Professional
Timeline
Administrative Specialist
Opportunity Homes
06.2025 - Current
Administrative Assistant
Staff Force Personnel Services
10.2023 - 11.2024
Administrative Assistant
Darby Day Staffing
11.2020 - 09.2023
DENTAL ASSISTANT DEGREE -
KAPLAN COLLEGE
High School Diploma -
HIGHLANDS HIGH