Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maria Pacheco

East Orange,NJ

Summary

At Republic Services, I excelled as a Waste Scheduling Coordinator, leveraging my expertise in data analysis and problem-solving to enhance operational efficiency and customer satisfaction. My proactive approach and strong work ethic led to significant process improvements, establishing key partnerships and ensuring compliance with regional waste management regulations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waste Scheduling Coordinator

Republic Services
03.2024 - Current
  • Pre receiving all inbound waste before it enters the facility entering all documentation into our database ensuring seamless offloads.
  • Understanding of BOL's Manifests
  • Ensuring all waste coming into the facility is DOT shippable.
  • Ensuring clear Coordination and communication between Receiving scheduling and operations.
  • Accepted / rejected all inbound waste into the facility.
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms, effectively manages calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs.
  • Communicated scheduling changes to staff members.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Optimized workflow by prioritizing tasks based on urgency and aligning scheduling / receiving needs as necessary.
  • Facilitated timely order processing by ensuring accurate logging and tracking of received waste in the database.
  • Maintained a safe and orderly work environment, conducting regular inspections and addressing potential hazards promptly.
  • Collaborated with customer service, receiving, billing, and operations department's to resolve discrepancies in shipments, ensuring prompt resolution and customer satisfaction.
  • Reduced shipment errors by closely monitoring incoming waste quantities and verifying accuracy with CSR's and Project Managers.
  • Prepared detailed reports regarding receiving and scheduling activities, providing valuable insights for upper management decisionmaking.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all waste disposals were met within agreed timeframes.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Monitored changes in regional regulations related to solid waste management, adapting company policies as needed to maintain full compliance at all times.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
  • Collaborated across departments to identify opportunities for process improvements and increased efficiency.
  • Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.
  • Streamlined recordkeeping process for tracking regulated materials usage, disposal, emissions data, and related documentation.
  • Increased efficiency in reporting requirements by automating data collection processes for various permit parameters.
  • Conducted regular audits and analysis of scheduling data to identify areas for improvement and optimize efficiency throughout operations.
  • Utilized waste management software to track BOL's and Manifest's, Pre-reviewing and receiving all inbound waste scheduled into the facility.
  • Conducted regular audits of waste collection processes to identify opportunities for improvement and streamline operations, resulting in a 25% increase in overall productivity.
  • Coordinated the safe and efficient receipt, inspection, and disposal of hazardous waste materials in compliance with all regulatory requirements.
  • Conducted thorough inspections of incoming shipments to identify and address any potential safety hazards or regulatory issues.
  • Managed the proper storage and handling of hazardous materials to prevent spills, leaks, or other environmental incidents.
  • Collaborated with vendors, clients, and regulatory agencies to ensure seamless and compliant hazardous waste disposal processes.
  • Conducted thorough inspections to ensure proper storage and handling of hazardous materials in accordance with federal and state regulations.
  • Developed and implemented comprehensive hazardous waste management plans to minimize environmental impact and ensure compliance with all relevant laws and facility standards.
  • Coordinated and supervised hazardous waste disposal activities, including transportation, treatment, and disposal, while adhering to strict safety protocols.
  • Collaborated with regulatory agencies and internal stakeholders to address compliance issues, resolve violations, and maintain a safe and environmentally responsible work environment.

Owner

Pristine Clean-Dirty Hands LLC
08.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained housekeeping staff on cleaning protocols.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Improved shelter conditions with thorough cleaning and maintenance tasks.
  • Reduced allergen levels with thorough cleaning of vents and air filters.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Enhanced customer satisfaction with timely and efficient lawn maintenance services.
  • Maintained discretion when dealing with sensitive information found during the course of providing home cleaning services for clients'' peace of mind.
  • Established trust with clients through professionalism, reliability, and attention to detail during every home cleaning appointment.
  • Boosted efficiency through the use of advanced equipment and industry best practices in commercial cleaning.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as shop vacs and moisture meters.
  • Demolition of impacted areas and documentation of the process for insurance purposes and losses.
  • Upheld visual appeal of outdoor patios through regular sweeping, raking leaves, pressure washing surfaces, and arranging furniture neatly.
  • Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
  • Prepared surfaces for optimal paint adhesion by sanding, scraping, and pressure washing as needed.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.

Hazmat Technician (Crew Supervisor)

First Call Environmental
04.2022 - Current
  • Sampled and characterized waste to generate accurate materials profiles.
  • Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
  • Moved and loaded drums and containers weighing as much as Number pounds.
  • Handled emergency spills and environmental cleanup requests with organized approach.
  • Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.
  • Removed soil, debris and other materials from spill sites and placed in appropriate containers.
  • Maintained inspection-ready manifest documentation for review by supervisor.
  • Upload documents into waste management software, generated time sheets, conducted trainings and simulations for efficiency and safety on worksites.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Managed waste disposal processes responsibly, adhering to environmental regulations and minimizing ecological impact.
  • Promoted a safe work environment by properly disposing of hazardous materials according to established guidelines.
  • Reduced cross-contamination risks with thorough sanitization of equipment and surfaces in the workspace.
  • Demonstrated attention to detail while inspecting work areas for potential hazards or additional cleaning needs.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
  • Completed rigorous training courses in Hazmat transportation to remain up-to-date on industry best practices and regulatory changes.
  • Raised awareness of proper Hazmat handling practices among colleagues through informative presentations at staff meetings.
  • Ensured compliance with all federal, state, and local regulations pertaining to logistics operations, including transportation and hazmat handling.
  • Coordinated with external agencies such as fire departments or hazmat teams when necessary during complex incidents requiring additional resources.
  • Strengthened relationships with facility managers through clear communication regarding Hazmat inspection findings and recommendations.

Water Mitigation Technician

National Flood & Fire Network
06.2023 - 08.2023
  • Managed inventory of equipment and materials, ensuring adequate resources were available for each project.
  • Optimized resource allocation by regularly updating and sharing progress reports with team members and supervisors to ensure all projects were completed within budget and schedule constraints.
  • Prevented mold growth by thoroughly cleaning affected areas with antimicrobial agents.
  • Continuously expanded industry knowledge through participation in professional development courses and certifications related to water mitigation techniques.
  • Collaborated with insurance adjusters, documenting losses and ensuring timely claim processing for clients.
  • Decreased downtime between jobs by properly maintaining tools and equipment according to manufacturer guidelines.
  • Reduced property damage by quickly responding to emergency calls and assessing the extent of water damage.
  • Supported team members in efficiently completing tasks and maintaining high-quality work standards.
  • Streamlined workflows on-site by accurately scoping losses and developing detailed action plans for restoration projects.
  • Enhanced customer satisfaction by promptly addressing water damage concerns and providing efficient mitigation solutions.
  • Improved drying time by utilizing advanced equipment such as air movers, dehumidifiers, and moisture meters.
  • Collected water samples to test alkalinity, hardness, and residual levels.
  • Reduced health risks for clients by efficiently identifying, removing, and disposing of hazardous asbestos materials.

Administrative Medical Clerk

Orlin and Cohen (Northwell)
03.2017 - 02.2020
  • Provided administrative support to multiple physicians simultaneously while maintaining organization within busy clinic settings.
  • Streamlined patient registration process by implementing efficient filing and data management systems.
  • Boosted patient satisfaction scores with prompt, courteous service during check-in and checkout processes.
  • Improved record-keeping accuracy by regularly auditing files for completeness and updating information as needed.
  • Ensured accurate patient billing by diligently reviewing insurance claims and processing payments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Education

Diploma - History And Philosophy of Science And Technology

Tottenville High School
Staten Island, NY
06.2015

Skills

  • Problem-Solving
  • Strong Work Ethic
  • Data Entry
  • Customer relations understanding
  • Verbal and written communication
  • Time management skills
  • Teamwork and Collaboration
  • Attention to Detail
  • Schedule Management
  • Strategic Planning
  • Critical Thinking
  • Scheduling proficiency
  • Staff Coordination
  • Customer Relationship Management
  • Office Administration
  • Effective Multitasking
  • Deadline-oriented
  • Telephone Etiquette
  • Office Management
  • Customer service and support
  • Production Scheduling
  • Project tracking
  • Project Scheduling
  • Confidentiality requirements
  • Calendar coordination
  • Mail handling
  • Data analysis skills
  • Proficient in software
  • Hazmat Regulations Compliance
  • Hazmat and international shipping
  • HAZMAT handling
  • Hazmat understanding
  • Hazmat Suit Operation
  • Friendly, Positive Attitude
  • Customer Service
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Organizational Skills
  • Calm Under Pressure
  • Decision-Making
  • Organization and Time Management
  • Problem Resolution
  • Verbal Communication
  • Hazardous Materials Inspection
  • Hazardous Materials Identification
  • Hazardous Materials Removal

Certification

40-Hazwhopper

Confined space Cert

Twic Card

Timeline

Waste Scheduling Coordinator

Republic Services
03.2024 - Current

Water Mitigation Technician

National Flood & Fire Network
06.2023 - 08.2023

Owner

Pristine Clean-Dirty Hands LLC
08.2022 - Current

Hazmat Technician (Crew Supervisor)

First Call Environmental
04.2022 - Current

Administrative Medical Clerk

Orlin and Cohen (Northwell)
03.2017 - 02.2020

Diploma - History And Philosophy of Science And Technology

Tottenville High School

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Maria Pacheco